เกสต์เฮาส์ใน บอร์แฮมวูด

"Very happy with our stay overall. Room was clean and staff very friendly. Just one thing we wished for and was missing was baked beans with English breakfast. Nothing to complain about just it was like a cherry on the top and we didn’t get it. Overall highly recommend."

"I couldn’t travel due to the Tube strikes so a couple of days beforehand I asked to move the booking and requested they waived any charge but accepted I would pay the same price even if the cost of the room was less on a new date. I knew there was a risk I’d lose my money but it was worth a conversation. Despite several attempts to contact them they totally ignored both me and Hotels.com until the day when they said they told Hotels.com they wouldn’t accept anything and I’d be charged the full...

"The tv was broken, bed was uncomfortable, the bathroom was filthy the sink, shower etc. the staff were lovely and friendly but I wouldn’t stay again not worth the money. "

"This hotel is fine and very close to Paddington station, I booked a double room for less than £60 which is a very good price for central London, the room, the bathroom & bedding were all clean and the hotel was quiet when I stayed mid-week "

"The absolute best thing is the outstanding customer service. They make you feel like family from the minute you get there, they are just wonderful! The free breakfast is also great, comfy rooms, they are always kind & funny & fantastic, we want to go back!"

"this property is amazing. very clean. great amenities. the cleaner was very helpful and friendly "

"Our room was in the basement which overall wasn’t a problem but the biggest issue was no hot water in the room in the morning - cold shower! I reported it to the reception staff in the morning on check out and he didn’t even attempt to apologise or offered to sort it out. This was very poor! "