Search Hotels Near Big Bear Visitor Center, Big Bear Lake

"First off, this property is in transition from an old hotel to an updated one. We saw painting in progress. The lobby has a great vintage vibe as was the design of the microwave and fridge in our room. Our overall experience was not great though. Our room shared a wall with another and we heard them and their t v into the early morning hours. The shower was clean but took TEN minutes to get hot. Two towels and one washcloth was provided for a two night stay. The bed was a other issue and clanked when we sat down or turned over. That said, this was room15. We will hope that these negative experiences did not occur in the bungalows and other guest quarters."

"Hello. the location is ideal in Big Bear. My room was neat and clean. The staff was friendly and efficient. They were professional and courteous. A couple of maintenance items that could use improvement. The hot tub was not hot. There was a smell of gas leak in the stairwell next to the front lobby. The upstairs third floor bedrooms were very hot at 85 degrees. The hallways upstairs were also very hot. We opened the windows to get some breeze to ease the heat. These appear to be all fixable items. Just need attention."

"Enjoyed our stay ! Always looking forward our stay . Staff is awesome ."

"Staff and room were excellent"

"We Love big bear frontier the best . We always book here"

"Unique lodging for big bear area. Enjoyed it."

"Very dissatisfied with the service. Description of the property was deceiving."

"Old motel. Dated but I knew that when I made reservations. Needed help to get the heater and the TV going but they sent someone right away and then no further issues with them after that. Nice location. Good for a one night stay. Pool was heated which was a nice surprise for this early in the season."

"This location uses photos of other neigheiboring facilities miss representing their location. There is no pool, especially not with slides, there was no breakfast like stated in the purchase of the room, there was a fire hazard in the room with how close the bed was to the fireplace, you could not even walk to the bathroom without stepping over the fire mantle, the "fold out couch" was actually a footon. The staff made no effort to correct a miss booking and stuck us in a tiny room, the only communication with them was over text and they never responded or resolved anything. The road is loud and right next to the property making it sound like it's next to a highway, there was no bar like stated and the "playground" was a safety hazard (they also show photos of a playground not on their site). And last how hard is it to have blinds that actually block light on the windows, we had zero chance to sleep in due to the room not being able to be closed up. The room at the very best was worth $50 a night and I'd hesitate to pay that. This was on of the shottiest "vacation resorts" I have ever been to. Would not recommend, go to one of the other ones in the area."