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"We love the Palmer House! This is our “go to” hotel when we travel to Chicago. It is close to theaters, concert halls, Michigan Ave with museums, restaurants, parks, etc. The hotel lobby is incredible! A great place to relax, have a beverage, people watch, and enjoy. The room we recently stayed in was beautiful! We were surprised with a suite and so much room to enjoy."

"I was in room 309. AC was broken and when I mentioned that to the staff, they gave me a fan as a replacement. The bunk bed bottom is broken. Toilet seat has a crack. Shower door won't close properly. The property itself is nice and the concept of FOUND hotel is great and I strongly suggest the staff to take care of the property. "

"Yes"

"Great location, lovely front desk staff and a fun popcorn and drinks situation in the early evening. The staff knew it was my son’s 18th birthday and also that we were in town for a college visit, and they surprised us with the sweetest note with cupcakes and balloons in our room. Above and beyond! Walkable to Millenium Park and centrally located downtown. Would absolutely stay again! "

"Location is ideal. Rooms are small but clean and great for a mini getaway. I would definitely stay there again. Customer service was perfect!"

"Good"

"Famous for breakfast. But I disappointed"

"No microwave, cold pool, elevators broke people got trapped we climbed so many stairs. A homeless man lived in the alley you had walk through to travel. The ceilings were just concrete with weird chalk on them the Window covering gets stuck when you use it we had to put it on track to use it. When you call on the room phone for service you talk to an automated machine for awhile, "

"Quick and easy check in. Clean room. Nice views. Hotel smelt nice. "

"The hotel is ideally located. The massive TRUMP sign is hard to overlook but it is part of Chicago. The staff was great and the room was clean and well laid out."

"Clean room Helpful staff"

"Staff were helpful, the room was clean and hotel location is great. We stayed in a room with queen bed which is unbelievably small, and the bathroom is small as well. It is very outdated, it has such a poor lighting to the point where I had to use natural sunlight to put on make up. The room doesn’t have a fridge nor coffee machine, and it might be big enough for a twin bed."

"We had a fantastic experience staying at the London house. Staff was very helpful. Room service experience was spot on. Fast and fresh! Room was very clean and the view was a plus. Located minutes from the Magnificent Mile. "

"Good "

"A bit dated."

"Second time staying on this property and still meets expectations. From friendly staff to clean room. "

"Staff was incredibly kind and helpful. "

"Nice area for everything’s "

"I have stayed at a few Fairmount properties in the past and I would say this was not my favorite of the brand. Overall a nice hotel but not for the price point."

"Great stay, room was clean, location was perfect for my stay."