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"No air con was given a fan without the outer guard on it ( useless), breakfast 2nd morning was awful , burnt scrambled eggs, broken egg was delivered on my cousin's plate and bacon was hard and black in places"

"Lovely staff but unfortunately the room is not fit for purpose, food is decent Was showed room 8 but window broken (35 degree heat) & was given option for room9 a twin. *hole in floor trip hazard *curtain didnt open/close properly *no side lqmp* *Sheets scratchy *broken floor tiles en suite *shower rusty Was given a fan v grateful for but filthy & throwing off bits, cleaned it but not acceptable"

"A lovely hotel with beautiful views. Very nice restaurant with very good breakfast & dinner. Staff were very friendly and helpful. Very disappointed to find the pool out of order after our long drive, guess we should have rang ahead. Bedroom ok, bed & bedding good. There was an air on unit set up and plugged in but it was dead, there was a fan that was incredibly loud at night. Also most of the light fixtures didn’t seem to work. Shower was ok. A nice short stay but questionable if it was...

"Kel and Mel made us feel very welcome when we arrived. Gave us ideas about what we could do. We enjoyed a day walking along the canal and the next day to a local sites. The Breakfast was excellent."

"Staff were great, food good and great location would return."

"We really enjoyed our stay, Room was very comfortable and quiet. Lovely choice for breakfast, and had a good menu for lunch and dinner."

"The room was overall clean.The staff were helpful.The best thing was that the property has its own parking. Overall the stay was comfortable.The stay was worth the money I spent for two nights.There are porcelain cups and bowls with few spoons.But you may carry plates if you wish to eat something.It would have been much better if they had repaired the wall mounted heaters to warm the room because the weather was cold.Instead there was the portable heater which took much time to heat up the...

"Nice welcome from staff. Room was small but clean. Good to have a bath."

"Decent apartment, aimed at long stay I’d guess. Comfy bed No toiletries, would have liked tea, coffee, milk, kitchen roll or something kitchen wise…and a dishwasher rather than a washing machine…but as I say fine for longer stay Also lounge sofa smelt bodyish Good communication though "

"Lovely room and good breakfast with helpful cheerful staff."

"Stayed here many many times when working in the area and always find it clean and comfortable. Unfortunately on this occasion I was disappointed in room (207) as the window would not close and the room faces onto the busy main road which is very noisy. Also the TV was broken so had no choice but to listen to the boy racers and motorbikes outside instead. Just unlucky it was the last double room available. However that said I'm sure the issues will be rectified by the wonderful staff at Ponty...

"We had a wonderful stay at this b and b which is in a beautiful setting. The hosts Sarah and Paul went out of their way to make sure we enjoyed our stay. The breakfasts were very good with lots of choices and catered well for my gluten free needs."

"Really nice place. bit far from shops but lovely."

"The room we stayed in was quite small and shower didn’t work very well. However the food for our evening meal and breakfast was excellent."

"Hotel says parking available. But actually you have to use a pay carpark down the street it’s only a £1 up too 18-00 On sat though. Also windows don’t open. But they had a good fan"

"The hotel could be amazing but unfortunately it is now dated and needs to be refurbished. The standard twin room does not have an overhead shower and the room was dated and shabby. There was no bottled water as stated either. The room was also very hot and they do not provide fans as standard. The pool is lovely but does need a little TLC and the showers in the changing rooms are extremely hot. As is the general temperature of the changing rooms. There was an issue with scolding hot water from...

"This was our first time staying at a hotel that wasn't staffed. We thoroughly enjoyed it. The accommodations were very modern. Plenty of hot water. Easy access to both train and bus stations. Walking distance to a variety of restaurants and grocery stores. Quiet. We didn't hear street noise. Stairs are steep, as others have noted. Google Maps doesn't pin the location precisely, so look for the sign. We also recommend Köz Turkish Restaurant for a fabulous evening meal, Cafe N Joy for a simple...

"Very friendly staff, excellent breakfast."

"I don't think you could find a warmer welcome, from the minute we arrived to heading off the staff at The Cresselly looked after us. We enjoyed a generous dinner and a fantastic breakfast, with high quality ingredients. With free parking right opposite and next to the lovely river walks, it is a brilliant place to stay. We enjoyed reading the history of the pub and the town, displayed on the walls. Only point to offer is that the Inn is near a busy road and I could hear it a little at night so...