Search Hotels Near Beacon Cove, Torquay

"Spotless room, almost everything was tickety boo. Except the TV in my room (138) was not receiving any signal and, thus, I was unable to watch anything on the night I was a guest there. The fault was reported to the front desk, but it was too late in the day for anyone from maintenance to fix the issue for me during my stay. As I was inconvenienced I managed to negotiate a compensation with James, who was very amenable and helpful. This included some free bottled water and a complimentary Breakfast In Bed service the morning after - for my room and for my travel companion in the next room. Jackie, the duty manager that morning, was both very patient and very helpful when the time came to check out and there were delays in doing so by 11am. Thanks for your help. Highly recommend this newly opened Hotel Indigo of IHG."

"The room was fairly basic, which is what we expected given the price. That being said, it met our expectations: it was clean, the bed was comfortable, and the Wi-Fi was decent. To top it all off, the hotel staff was friendly. All in all a pretty good little hotel. "

"Didn't receive the property information coming up to the booking date, I contacted the company and was told there was some IT issue and apologised and forwarded me the information. When we first arrived after a 5 hour drive at half 6 on a Saturday evening, the access code for the key lock box we recieved via the property app was incorrect. Family of 4 had to hike to get some food in a local restaurant and wait for a call from the property management team. In the meantime I found a different access code hid away in the property app, somewhere it shouldn't have been, luckily it gave us access. It took until 9.30 for the management team to contact me with that piece of information. Other than that hiccup had a fantastic time, great location, clean, very comfortable, came with everything we needed. "