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"Clean, staff were friendly and convenient for the airport"

"Red Staff very helpful, nothing too much trouble"

"Superb hotel very friendly helpful staff Excellent breakfast will defiantly stay again"

"No airport shuttle. Staff said easy access via a monorail, which it turns out was not operating for our early morning flight. 10 minute cab ride $20. Adjoining restaurants in ResortWorld were all sterile and not appealing."

"Hotel fine. No air conditioning in any of the bedrooms. Just happened to be extremely hot in June 2026"

"My time at the hotel was not great the days I was there it was very hot; there are no Air conditioning in the both rooms they put a small fan in the room. The fan gives off a hot air instead of cold air. Next thing NO REFRIGERATOR is in the rooms either I had two rooms book under my name and when I checked my friend room it was the same like mine; I went downstairs to entire about the rooms I was told each room doesn’t have Air conditioning or refrigerator; I was so disappointed for my first day...

"Check in was a breeze, helpful staff."

"Staff very helpful"

"good view good place and good service mind"

"One night stay midweek - hotel was very quiet with a lovely pub garden. Main issues were the WiFi not working in my room (and I had no phone signal either), reception staff friendly and helpful but couldn’t fix the issue so that wasn’t ideal. The room wasn’t that clean - numerous dead spiders and flies on my carpet and a face full of cobweb when I walked in. I also think it’s cheeky that they charge £10 for overnight parking (with a card - not applepay!) although it is noted on Expedia it’s not...

"Another great stay, clean, comfortable and welcoming."

"Really funky and young hotel, nicely located close to Resorts World and for us the airport. However be aware that early morning the connection between the hotel and the airport, via the NEC and Birmingham international, isn't open. Bit of a longer walk. Hotel was excellent though, really well appointed and great facilities"

"Nice restaurant and the food was very good . The staff were a little distracted and you had keep asking for things . There was no shampoo or shower gel in the room. I had my own but strange there was none available ."

"room was large, bed kung size was smaller than expected, good air-conditioning. Staff were a hit miserable."

"Room was clean staff were very nice and plenty of parking"

"Good"