"It has provided queen size bed in 2 bedroom as per our request for my family of four.
Only improvement needed is to provide pots and pans, knife and cutting board.
Having a kitchen but no proper kitchen tools serves no purpose. "
"All staff encountered very friendly. Room way bigger than expected. Free shuttle useful. Good value. Local street food is nice aswell. Will return for sure. "
"Overall not too bad. The breakfast is reasonable for the price. They also have a free flow welcome drink (usual syrup beverage) counter at the lobby. The spa in the hotel is great.
Many shops in the immediate surrounding area are close down due to COVID, but there are some spa outlets, a conveniet shop, and a couple of restaurants within walking distance that are in business. Very close to Padang Golf course. "
"amazingly spacious and nice decoration though it looks a bit old. The facilities can be improved. The breakfast is just normal and food is run out of quite fast due to crowd of guests. Lotte is just opposite to the hotel and convenience for grocery shopping."
"We had a wonderful stay with a complimentary upgrade to the Studio Executive Room in celebration of my husband’s birthday. The thoughtful room decoration and birthday cake were a lovely touch. The hotel is clean, modern, and perfectly located right next to Grand Batam Mall—making shopping and dining extremely convenient"