"The room was clean, the lake view from my room was pretty nice, the restaurants' staff were very friendly and attentive, the overall atmosphere was good and the hotel was not overly crowded. Great that there is an Eska spa in the hotel as well.
However, there was this female frontdesk staff who was a little rude - on one of the days, I went down to the frontdesk to ask her about what the complimentary coupon for the lobby bar entails. The next morning I called the reception to check if the mini...
"It has provided queen size bed in 2 bedroom as per our request for my family of four.
Only improvement needed is to provide pots and pans, knife and cutting board.
Having a kitchen but no proper kitchen tools serves no purpose. "
"Overall not too bad. The breakfast is reasonable for the price. They also have a free flow welcome drink (usual syrup beverage) counter at the lobby. The spa in the hotel is great.
Many shops in the immediate surrounding area are close down due to COVID, but there are some spa outlets, a conveniet shop, and a couple of restaurants within walking distance that are in business. Very close to Padang Golf course. "
"Very cosy Deluxe room with windows overlooking the "Beverly Hills" of Batam (Sukajadi area) and surrounded by a few hipster cafe and Hawker food stall around the buildings - Bright new concept lay out room (Not the old fashion type) - Clean with strong Wifi and good Air-con flow - Spacey toilet with Hot and Cold shower - Moderate water flow from the big head shower - Would be complete if they could provide a small refrigerator in the room."
"All staff encountered very friendly. Room way bigger than expected. Free shuttle useful. Good value. Local street food is nice aswell. Will return for sure. "
"The hotel is anazing so spacious , the room is normal size but value fir money with safebox coffee maker. A fantastic buffet breakfast included with the price. Walking distance to shop and ferries and a great disco"
"Unexpected stay. Very clean, modern , new.
Price was reasonable. Felt safe.
Although my room faces the entrance and street light, the windows were quite sound proof. "
"Really near the ferry terminal, farther from the rest of town (which means peace and quiet). Short ride into the popular areas and malls.
Amazing amazing amazing staff, that was the best part about this hotel! "
"Very nice landlord and a very clean room with a nice view. Has a living room and separate bedroom, and also a full sized fridge to store all your goodies."
"Excellent value, new hotel with rooms well maintained. Impeccable service from the staff. Just opposite the best shopping mall (Grand Batam) and plenty of late night food options nearby "
