UPAR Hotels, in the heart of Sukhumvit 11 Nana, blends modern comforts with Bangkok's vibrant energy. Explore Terminal 21 Shopping Mall, Pratunam Market, or Erawan Shrine. Unwind at the snack bar/deli or rooftop terrace. In-room WiFi and concierge services enhance your stay.
Located in Sukhumvit neighbourhood, UPAR Hotels Sukhumvit 11 Nana is connected to a shopping centre. Erawan Shrine and Victory Monument are notable landmarks, and travellers looking to shop may want to visit Terminal 21 Shopping Mall and Pratunam Market. Looking to enjoy an event or a game? See what's going on at Rajamangala National Stadium or IMPACT Arena. Visit our Bangkok travel guide
43/17 Sukhumvit Soi 11, Bangkok, Bangkok, 10110
What's nearby
Bumrungrad Hospital
3 min walk - 0.3 km
Pratunam Market
18 min walk - 1.6 km
Terminal 21 Shopping Mall
19 min walk - 1.6 km
Embassy of Pakistan
7 min walk - 0.6 km
Nana Square
10 min walk - 0.9 km
Getting around
Phetchaburi Station
13 min walk
Bangkok Makkasan Station
15 min walk
Bangkok (DMK-Don Mueang Intl.)
29 min drive
Restaurants
Aqua Executive Club
4 min walk
Lucy Club Bangkok
3 min walk
Lico's Coffee
7 min walk
Lee Kitchen
3 min walk
Pizza Hut
4 min walk
About this property
UPAR Hotels Sukhumvit 11 Nana
Hotel near Pratunam Market
Close to Nana Square and Terminal 21 Shopping Mall, UPAR Hotels Sukhumvit 11 Nana provides a corner/local shop, a snack bar/deli and more. Guests can connect to free in-room WiFi.
Additional perks include:
Breakfast (surcharge), a 24-hour front desk and free newspapers
Laundry services, multilingual staff and a vending machine
A lift, a front desk safe and concierge services
Room features
All guest rooms at UPAR Hotels Sukhumvit 11 Nana have perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
Extra amenities include:
Bathrooms with showers and free toiletries
Flat-screen TVs with cable channels and DVD players
Daily breakfast to-go available 8:00 AM to 10:00 AM for a fee: THB 120 for adults and THB 70 for children
Snack bar/deli
Things to do
TV in common areas
Family friendly
DVD player
Grocery/convenience store
In-room refrigerator
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Grocery/convenience store
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Computer station
Accessibility
Lift
More
Smoke-free property
Room amenities
Bedroom
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
DVD player
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Free bottled water
Refrigerator
Room service
More
Air conditioning (climate-controlled)
Desk
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 5:00 PM
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for THB 700.00 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for to-go breakfast: from approximately THB 120 for adults and from THB 70 for children
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 6:00 AM and 5:00 PM
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: THB 700.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Smart Suites
Smart Suites Bangkok
Smart Suites Hotel
Smart Suites Hotel Bangkok
Smart Suites
UPAR Hotels Sukhumvit 11
UPAR Hotels Sukhumvit 11 Nana Hotel
UPAR Hotels Sukhumvit 11 Nana Bangkok
UPAR Hotels Sukhumvit 11 Nana Hotel Bangkok
Frequently asked questions
Is UPAR Hotels Sukhumvit 11 Nana pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at UPAR Hotels Sukhumvit 11 Nana?
As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at UPAR Hotels Sukhumvit 11 Nana on 11 Mar 2026 start from ฿1,444, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at UPAR Hotels Sukhumvit 11 Nana?
This property doesn't offer parking.
What time is check-in at UPAR Hotels Sukhumvit 11 Nana?
Check-in start time: 2:00 PM; check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 AM to 5:00 PM for a fee.
What time is check-out at UPAR Hotels Sukhumvit 11 Nana?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is UPAR Hotels Sukhumvit 11 Nana located?
Located in Sukhumvit, this hotel is within a 15-minute walk of Embassy of Pakistan, Bumrungrad Hospital and Nana Square. Pratunam Market and Terminal 21 Shopping Mall are also within 1 mile (2 km). Phetchaburi Station is 13 minutes by foot and Nana BTS Station is 14 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
UPAR Hotels Sukhumvit 11 Nana Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
7.4
Location
8.0
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 90 out of 433 reviews
10 - Excellent
90
Rating 8 - Good. 174 out of 433 reviews
8 - Good
174
Rating 6 - Okay. 101 out of 433 reviews
6 - Okay
101
Rating 4 - Poor. 42 out of 433 reviews
4 - Poor
42
Rating 2 - Terrible. 26 out of 433 reviews
2 - Terrible
26
Reviews
4/10 Poor
Negin
12 Jan 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
The room and bed were generally clean, however there were details such as dirty rags in the closet which were off putting during our stay.
Not recommend. Bad location.
Room without windows and light don't work. Room smells bad. I will not stay there for free.
Totally waste money didn't live there. After checking in. Check out right the way couldn't stay there
The only reason anyone should stay this property is the convenience of its location - everything else about UPAR Hotels was horrible to the point where we checked out a night early to go stay on the floor of a friends apartment.
For starters, the staff at reception was exceptionally rude, especially the man who works the night shift. During our check in, we were treated with complete annoyance and being asked irrelevant personal questions. Our asks for extra towels and hair dryers were completely ignored during our stay.
The property itself was disgusting - the cleaning staff did not clean the bathrooms at all. The showers were disgusting and the rooms had garbage in the corners. The tipping point, however, was the number of rats we saw during out 2 night stay. Due to garbage being left out on the common area floors, we saw many huge rats running around outside our rooms and fighting over garbage that was left by the cleaning staff in the open for many hours of the afternoon. Our friend who stayed on the floor below us said he heard rats running around through the walls and ceiling.
To add to the above experiences, the toilet in our bathroom randomly stopped working. After a whole day out, we came back to our hotel to discover the flush was not working and were given no explanations on why and no one sent to fix it.
Overall, please do not consider UPAR Hotels for your next stay. There are other hotels in the area for the same price that do not have rats running around.
Safwaan
Stayed 3 nights in Dec 2023
6/10 Okay
Bruno
17 Jan 2025
Liked: Cleanliness, staff & service, room comfort
Kold bruser
En bruser med kun koldt vand. Ikke rart.
Personalet var meget dygtige
clean and quite hotel nice friendly staff in the middle of the centre 7/11 24 hours supermarket open next to you massage shops and restaurants very close to you.
AHMED
Stayed 3 nights in Mar 2020
8/10 Good
Verified traveller
10 Mar 2020
Liked: Cleanliness, staff & service
The property is situated in a strategic area. Staffs are friendly especially the front office and house keeping team.
The staff were polite and especially Jack at reception - good amenities include TV n close to the action ! Thanks
Verified traveller
Stayed 3 nights in Jan 2020
8/10 Good
Verified traveller
18 Dec 2019
Liked: Cleanliness, staff & service, room comfort
Bien
Nous sommes arrivés vers 1h du matin. L’accueil était très amical et l’anglais du réceptionniste était très bon. La chambre était un peu sous nos attentes par rapport aux photos sur le site, mais on s’y attendait. Le lit était un peu dur et on entendait tout ce qui se passait à l’extérieur mais nous sommes quand même satisfaits de notre séjour. Super quartier, accès à plusieurs choses dont des 7-eleven et de bons restos.
Bättre än jag förväntade mig till detta priset, bra storlek på rummet. Överlag bra
Patrik
Stayed 3 nights in Nov 2019
2/10 Terrible
Verified traveller
28 Oct 2019
what do you want me to say!? I notified the hotel regarding the sudden death of a family member and would not be able to visit Bangkok at this time and was hoping any refund would be helpful for my situation but of cause there's no respond at all after many attempted to reach them. heartless hotel management.
Great stay. Excellent value for the money. Clean rooms and friendly staff. Very helpful with contacting the airport when the airline lost our luggage. Will definitely stay here again on our next trip to Bangkok.
The only good thing about this hotel is the price and location. I have honestly no idea how it qualifies as three stars or where all the good reviews came from.
First, the room is nothing like the pictures, is much smaller, and quite dark even with all the lights turned on.
In terms of cleanliness, there weren't any major issues, but the place really did need a good dusting, particularly in the less easy to reach corners.
A few parts of the room do need replacing / fixing such as the safe which had parts that would fall off it, the mirror with large black stains, and Aircon which only has one setting - arctic gale.
Staff were pleasant enough but not helpful. For example when asked questions, such as good places to eat nearby, I was just told to go walk and find something - all with a big smile of course.
Biggest problem by far however... the hotel is guest friendly. What that means for those unfamiliar with Bangkok is that a guest is welcome to bring other people back to their room free of charge.
So I spent three nights listening to some of the ladies that Thailand is infamous for very noisily entertaining their companions until the early hours of the morning. With walls so thin, it's no wonder I didn't sleep well.
So if you are looking for a hotel which does not ask questions or offer judgement this is a place for you.
On the other hand if you have any class, taste or moral standards then I suggest you find someplace else.