Novotel Bangkok Sukhumvit 20

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Luxury
4.5 star property
9.0

Wonderful

Luxury family-friendly hotel near Terminal 21 Shopping Mall

Located close to EmQuartier and Embassy of India, Novotel Bangkok Sukhumvit 20 provides a poolside bar, a rooftop terrace and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to 3 bars and a 24-hour gym, guests can connect to free in-room WiFi.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿2,550
฿3,001 total
includes taxes & fees
26 Oct - 27 Oct

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a TV, and a view of the cityscape.

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds (High Floor)

A hotel room with two beds, a desk with a lamp, a chair, and a large window with a city view.

Executive Room, 2 Single Beds (High Floor)

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed (High Floor)

A modern hotel room with a large bed, a desk, and a view of the city skyline.

Executive Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a large bed, a bathtub, and a city view.

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

A modern hotel room with a large bed, a bathtub, and a city view.

Family Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a TV, and a view of the cityscape.

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(39 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

A hotel room with two beds, a desk with a lamp, a chair, and a large window with a city view.

Superior Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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Sukhumvit
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
8.8 out of 10, Excellent, 1,000 reviews
The price is ฿2,660
฿3,131 total
includes taxes & fees
26 Oct - 27 Oct
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About the area

Located in Sukhumvit, a neighbourhood in Bangkok, Novotel Bangkok Sukhumvit 20 is in a shopping district and near a metro station. Travellers who have shopping on the agenda can visit EmQuartier and Terminal 21 Shopping Mall. Embassy of India and Siam Paragon Mall are two other places to visit that come recommended. Visit our Bangkok travel guide
Map
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110

What's nearby

  • A group of people walking on a paved path surrounded by greenery and modern buildings.
    EmSphere Shopping Center
    3 min walk - 0.3 km
  • A bustling street scene with neon signs, outdoor seating, and a variety of shops and restaurants.
    Soi Cowboy
    9 min walk - 0.8 km
  • A multi-level indoor atrium with a central water feature surrounded by greenery and modern architecture.
    EmQuartier
    10 min walk - 0.9 km
  • A modern urban skyline with a prominent tall building, a large billboard with a person, and a curved structure with greenery.
    Emporium
    10 min walk - 0.9 km
  • A shopping mall with a red bridge structure, multiple floors, and Christmas lights.
    Terminal 21 Shopping Mall
    12 min walk - 1.1 km

Getting around

  • Bangkok Makkasan Station
    5 min drive
  • Sukhumvit Station
    10 min walk
  • Suvarnabhumi International Airport (BKK)
    36 min drive

Restaurants

  • The Deck
    1 min walk
  • Sky on 20
    1 min walk
  • SOM's Bar & Restaurant
    8 min walk
  • Ezoya Sukhumvit20
    1 min walk
  • Sidewalk Cafe
    8 min walk

About this property

Novotel Bangkok Sukhumvit 20

  • Luxury family-friendly hotel near Terminal 21 Shopping Mall
  • Located close to EmQuartier and Embassy of India, Novotel Bangkok Sukhumvit 20 provides a poolside bar, a rooftop terrace and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to 3 bars and a 24-hour gym, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
    • Free self-parking and valet parking
    • Buffet breakfast (surcharge), a free local area shuttle and express check-out
    • Babysitting (surcharge), a banquet hall and a ballroom
    • Guest reviews speak highly of the helpful staff and first-rate property condition
  • Room features
  • All 244 rooms feature comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Childcare services and free infant beds
    • Bathrooms with bidets and free toiletries
    • 42-inch LCD TVs with satellite channels
    • Wardrobes/cupboards, mini fridges and coffee/tea makers

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Novotel Bangkok Sukhumvit 20 have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Novotel Bangkok Sukhumvit 20?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Novotel Bangkok Sukhumvit 20 on 26 Oct 2026 start from ฿2,550, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Bangkok Sukhumvit 20 pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Bangkok Sukhumvit 20?

Self-parking and valet parking are free at this property.

What time is check-in at Novotel Bangkok Sukhumvit 20?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Bangkok Sukhumvit 20?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Bangkok Sukhumvit 20 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1600 per vehicle applies.

Where is Novotel Bangkok Sukhumvit 20 located?

This family-friendly Bangkok hotel is located in a shopping district, within a 15-minute walk of Terminal 21 Shopping Mall, EmQuartier and Embassy of India. Bumrungrad Hospital and Siam Paragon Mall are also within 3 mi (5 km). Sukhumvit Station is 10 minutes by foot and Asok BTS Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Bangkok Sukhumvit 20 Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 623 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful nice staff. Clean & comfy rooms. Would recommend. Was just a bit disappointed in food quality on roof bar.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can you say it’s Novotel one the best hotel brands in the world! Everything was great from the room, staff and breakfast it can’t be beat!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property the staff are great
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location was good
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for one night at Novotel Bangkok Sukhumvit 20 and had a very pleasant experience. First of all, I would like to thank the hotel for the complimentary room upgrade, which was greatly appreciated. Everything during my stay was excellent. The room was comfortable, clean, and well maintained. What stood out most was the friendliness and professionalism of the staff. Everyone was welcoming, helpful, and made me feel valued as a guest. Although my stay was short, I thoroughly enjoyed it and would happily stay here again on a future visit to Bangkok.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at the Novotel Sukhumvit 20 regularly the service and standards are impeccable
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soft, comfy bed; good shower. That all important breakfast buffet was very good & staff friendly.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and attentive. They even helped my husband get hot water for his ramen at 2:00am when we couldn’t sleep because of jet lag! Highly recommend!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service very convenient place is close to everything that you in your vacation and by the I book with this hotel twice every year very good for families and solo travellers.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great. I really enjoyed.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very very friendly and helpful at all times, definitely a huge plus. Although humidity level in rooms were really high, which causes slight smell in some rooms. Breakfast had many options. Pool had a nice view, first time I swam in the middle of skyscrapers, was a nice experience. Overall, hotel was nice, but the most important aspect was, it was in an extremely central location, you have access to everything, from local shops to malls, anything you need is near you.
Stayed 12 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Clean room,great staff good choice of restaurants. I have stayed there many times and will be back in May. Thoroughly recommend this hotel.
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean with nice facilities like the pool area and sky bar in the 26;th floor. Very nice staff in the hotel. The beds were actually excellent. The location pretty deep into the soi 20 made it a bit tricky to reach by walking. The best transportation is by taxi or mini bus.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Stay there every year and I love it. Staff is great, th pool and th sky bar are fantastic
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, welcoming staff, delicious breakfast, pool with an view and incredible sky bar.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice hotel. Nice location:
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natt was excellent all helping us plan our tours. We had a wonderful time with the bartender in the lobby, (she worked night from 01 to 4th April). The breakfast was really good and tasteful. Overall the stay was a fabulous experience
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean everyday, amenities are very convenient and comfortable for long way traveler as me
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our whole experience at the hotel was 5 star from arrival to departure. The staff was amazing and couldn't do enough for you. The food was great. To the staff in at the rooftop bar thankyou for making our experience there wonderful. We felt very special
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and the hotel atmosphere was excellent
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel situated in a good location.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is awesome!
Stayed 10 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was comfortable, clean and the bed was very clean and comfortable
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Really nice, comfortable room. Friendly staff and helpful early access to amenities like pool and showers before room was ready
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay , very nice hotel in great location. Very clean , great staff.
Stayed 2 nights in Jul 2025