Dera Gustav, Thank you for rating the score of your stay at the Mercure Bangkok Sukhumvit 11. We have noticed that your experience at our hotel might not be satisfactory as expected. Would you mind sharing with us how can we improve our service to ensure guests' experience are memorable one. Once again appreciate your review and feedback. Warm regards,

เรียนคุณ Nam, ทางโรงแรมต้องขอขอบคุณลูกค้าเป็นอย่างสูงที่สละเวลาให้คำติชมการบริการของเรา เรารู้สึกยินดีเป็นอย่างยิ่งที่ได้เป็นส่วนหนึ่งในการสร้างความประทับใจให้กับท่าน แน่นอนว่าทางโรงแรมจะส่งข้อความขอบคุณนี้ไปยังแผนกต่างๆที่เกี่ยวข้องเพื่อเป็นกำลังใจในการทำงานต่อๆ ไป ทางโรงแรมยินดีรับฟังทุกๆคำแนะนำเพื่อการปรับปรุงคุณภาพและการบริการให้เป็นที่พึงพอใจของลูกค้าทุกท่านค่ะ และหวังเป็นอย่างยิ่งว่าทางเราจะมีโอกาสได้บริการท่านในครั้งต่อไป ขอขอบพระคุณเป็นอย่างสูง สุชาดา จิระพาณิชย์เจริญ ผู้จัดการโรงแรม

Dear Pegan, We sincerely apologize for the inconvenience you experienced during your stay. Rest assured, your concerns have been shared with the housekeeping team for immediate action. Regarding the late checkout request, we appreciate your understanding and will address this with our staff to ensure a more courteous response in the future. We strive to meet international standards and regret falling short of your expectations. Thank you for your feedback. Regards

Dear Alexander, Thank you for choosing Mercure Bangkok Sukhumvit 11 as your preferred accommodation. We are delighted to hear that you consider our hotel as your home away from home. It is wonderful to know that our staff's friendliness and helpfulness have left a positive impression on you. We are thrilled that you enjoyed the convenience of having an Asian fusion restaurant on-site, offering delicious food and a great spot for drinks on the outdoor deck. Being centrally located in a vibrant area with various dining options, entertainment venues, and easy access to shopping and transportation indeed adds value to our guests' experiences. Your kind words about our dedicated team members are truly appreciated. We look forward to welcoming you back for another memorable stay. Warm regards,

Dear Michael, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced during your stay regarding the reservation extension process and the noise disturbances. Our reservation policy sometimes requires minimum extensions of two days, which might have caused confusion in this situation. We regret any misunderstanding that may have arisen and assure you that we will review our communication procedures to prevent such issues in the future. Regarding the noise disturbances, we understand the importance of a peaceful environment for our guests and will explore ways to minimize external noise impact further. Please accept our apologies for the discomfort caused by the external factors you encountered. Your feedback is valuable to us as we strive to improve our services. We hope to have the opportunity to welcome you back and provide you with a much-improved experience. Warm regards,

Dear RYUJIThank you for taking the time to rate your experience, and we appreciate your feedback, though we noticed a score of 4 out of 5. We are grateful for your positive rating and would love to hear more about your stay. If there are specific areas where we can improve or if you have any suggestions, please feel free to share. Your insights are valuable as we strive to enhance our services and provide an even better experience in the future.Regards

Dear Nobuyuki,Thank you so much for your perfect score! We are delighted to hear that you had a fantastic experience during your stay. If there's anything specific you particularly enjoyed or if you have any suggestions for further improvement, please feel free to share. Your feedback is invaluable, and we look forward to welcoming you back for another exceptional stay in the future.Best Regard

Dear Masahiro, Thank you for your positive feedback on your recent stay with us. We are delighted to hear that you had an overall enjoyable experience at Mercure Bangkok Sukhumvit 11. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Warm regards,

Dear Daryl, Thank you for sharing your positive feedback. We are delighted to hear that you enjoyed our excellent location, good lounge, and great pool. Your kind words are truly appreciated. We look forward to welcoming you back soon. Warm regards,

Dear ARSENEThank you for giving us a perfect score of 5 out of 5! We're thrilled to hear that you had a wonderful experience during your stay. If there are any specific highlights or aspects of your visit that stood out, please feel free to share. Your feedback is invaluable to us as we continually strive to exceed our guests' expectations. We look forward to the pleasure of welcoming you back for another exceptional stay in the future.Best regards,

Dear SachihoThank you for taking the time to rate your experience, and we appreciate the perfect score of 5 out of 5. We are delighted to hear that you had a positive stay with us. If there are any specific aspects that contributed to your satisfaction or if you have any suggestions for improvement, please feel free to share. Your feedback is invaluable as we strive to provide the best service for our guests. We look forward to the opportunity of hosting you again for another excellent stay in the future.Best regards,

Dear Oi Yee, Thank you for sharing your feedback. We are delighted to hear that you enjoyed our family rooms located away from the bustling bar street, ensuring a peaceful stay. Our hotel's strategic location offers various dining options and proximity to the BTS for added convenience. We appreciate your kind words and look forward to welcoming you back soon. Best Regards

Dear Ralf, Thank you for sharing your feedback with us. We regret to learn about the disturbance you faced due to the loud music outside. Please accept our sincere apologies for any inconvenience caused. We strive to ensure all our guests have a comfortable stay. Your concerns will be shared with the relevant team for further improvement. We appreciate your understanding and hope to welcome you back for a more peaceful experience. Warm regards,

Dear Josef, Thank you for sharing your positive feedback. We are delighted to hear that you enjoyed your stay at Mercure Bangkok Sukhumvit 11. Our hotel's prime location offers easy access to shopping centers, beer bars, and restaurants for your convenience. We hope to welcome you back for another pleasant experience soon. Warm regards,

Dear Yuki, Thank you for your positive review! We are delighted to hear that you enjoyed our large and lovely pool, the lush surroundings, as well as the delicious food and drinks at our restaurant. We are glad to know that you found our service friendly. We regret that you missed breakfast due to your early departure. Your feedback is valuable to us. Regards

Dear PhilippThank you for taking the time to rate your experience with us, and we are thrilled to see that you gave us a perfect score of 5 out of 5. We are delighted that you had an excellent stay. If there are any specific aspects or highlights that contributed to your satisfaction, we would love to hear more about what made your stay outstanding. Your feedback is invaluable, and we look forward to the pleasure of welcoming you back for another exceptional visit in the future.Best regards,

Dear Muhammad AsimThank you for taking the time to rate your experience with us, and we are delighted to see that you gave us a perfect score of 5 out of 5. We appreciate your positive feedback and are thrilled to know that you had a wonderful stay. If there are any specific aspects that stood out to you or if you have any suggestions for improvement, please feel free to share. Your input is valuable as we strive to continually provide excellent service. We look forward to the pleasure of hosting you again for another outstanding experience in the future.Best regards,

Dear Sagar,Thank you for taking the time to rate your experience with us, and we are delighted to see that you gave us a perfect score of 5 out of 5. We appreciate your positive feedback and are thrilled to know that you had a wonderful stay. If there are any specific aspects that stood out to you or if you have any suggestions for improvement, please feel free to share. Your input is valuable as we strive to continually provide excellent service. We look forward to the pleasure of hosting you again for another outstanding experience in the future.Best regards,

Dear ASI, Thank you for your positive feedback! We are delighted to hear that you had an amazing experience at Mercure Bangkok Sukhumvit 11. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay. Warm regards,

Dear Ranpreet,Thank you for choosing our hotel and for the perfect score of 5 out of 5! We are delighted that you had an excellent experience during your stay. If there are specific aspects or highlights that contributed to your satisfaction, we would love to hear more about what made your stay outstanding. Your feedback is invaluable, and we look forward to the pleasure of welcoming you back for another exceptional visit in the future.Best regards,

Dear Suchada,Thank you for choosing Mercure Bangkok Sukhumvit 11 and taking the time to leave a review. We are delighted to hear that you enjoyed our hotel's location in a vibrant area with plenty of activities to do both during the day and at night. Your feedback is greatly appreciated.Warm regards,

Dear SHINJI,Thank you for taking the time to share your positive experience at Mercure Bangkok Sukhumvit 11. We are delighted to hear that you enjoyed your stay in our spacious upgraded room. Your satisfaction is our top priority, and we appreciate your kind words. Should you have any further feedback or requests, please do not hesitate to let us know. Warm regards,

Dear Dean,Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you had a positive experience at Mercure Bangkok Sukhumvit 11. Your feedback is greatly appreciated, and it motivates us to continue providing exceptional service to our guests. We look forward to welcoming you back in the future.Best regards,

Dear Darren,Thank you for choosing to stay at Mercure Bangkok Sukhumvit 11 and for taking the time to share your positive feedback. We are delighted to hear that you enjoyed our convenient location in the heart of an entertainment area, with a wide range of eateries, cafes, bars, and restaurants nearby. We understand that there may have been some noise from the bands at night, but we're glad it did not disrupt your sleep. We appreciate your review and hope to welcome you back in the future.Warm regards,

Dear XavierThank you for choosing our hotel for your recent stay. We appreciate your feedback and are pleased to see that you had a positive experience. Your satisfaction is our priority, and we are always eager to improve. If there are specific aspects that contributed to your enjoyment or if you have any suggestions for enhancement, please feel free to share. Your insights are valuable to us as we strive to provide the best possible service for our guests. We look forward to the opportunity to host you again in the future.Best regards,

Dear Claudia Monika,Thank you for your continued patronage and for sharing your positive experience with us! We're thrilled to hear that you appreciate our central location and enjoy our excellent breakfast offerings. It's wonderful to know that you find our rooms spacious and clean, and we're delighted that our staff's hospitality has left a lasting impression on you. We look forward to welcoming you back for many more memorable stays in the future.Best regards,

Dear Craig,Thank you for taking the time to share your feedback about your recent stay at Mercure Bangkok Sukhumvit 11. We are delighted to hear that you found our hotel to be very clean and our staff to be friendly. We are indeed fortunate to be surrounded by a variety of restaurants and nightclubs, offering our guests a vibrant and diverse experience. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Warm regards,

Dear Arsene,Thank you for your continued loyalty as a regular customer of Mercure Bangkok Sukhumvit 11. We appreciate your feedback regarding room reservations. We understand the importance of having your requested room for each stay, and we will take this into account for future bookings. Your satisfaction is our top priority, and we strive to provide the best experience possible.Thank you for your valuable feedback.Best regards,

Dear Peter,Thank you so much for your fantastic review! We are thrilled to hear that you had a wonderful experience during your stay. Your perfect score means a lot to us, and we appreciate your positive feedback. If you have any further comments or suggestions, feel free to share them with us.We hope to welcome you back soon for another outstanding stay!Best regards,

Dear Ali Alberto,Thank you for choosing our hotel and providing your feedback with a score of 8 out of 10. We're pleased to hear that you had a positive experience. If there are specific aspects that contributed to your satisfaction or if you have any suggestions for improvement, please feel free to share. Your insights are valuable as we strive to continually enhance our services. We look forward to hosting you again for another enjoyable stay in the future.Best regards,

Dear ASIThank you for choosing our hotel and for the perfect score of 5 out of 5! We're delighted to hear that you had an excellent experience. If there are specific aspects or highlights that contributed to your satisfaction, we would love to hear more about what made your stay outstanding. Your feedback is invaluable, and we look forward to the pleasure of welcoming you back for another exceptional visit in the future.Best regards,

Dear Ling,Thank you for taking the time to rate your experience, and we appreciate your feedback, even though you gave us a score of 6 out of 10. We are committed to providing a superior stay for our guests, and your input is important to us. If there are specific areas where we can improve or if you have any suggestions, please feel free to share. We value your insights and hope to have the opportunity to better meet your expectations in the future.Best regards,

Dear Martin,We are very happy to learn that you had a great time with us and our staff provided you a great experience. We look forward to welcoming you again soon. Kind regards,

Dear Dean,Thank you for taking the time to rate your experience with us, and we are delighted to see that you gave us a perfect score of 5 out of 5. We appreciate your positive feedback and are thrilled to know that you had a wonderful stay. If there are any specific aspects that stood out to you or if you have any suggestions for improvement, please feel free to share. Your input is valuable as we strive to continually provide excellent service. We look forward to the pleasure of hosting you again for another outstanding experience in the future.Best regards,

Dear Ching FungThank you for awarding us a perfect score of 10 out of 10! We are thrilled to hear that you had an excellent experience during your stay. If there are specific aspects or highlights that contributed to your satisfaction, we would love to hear more about what made your stay exceptional. Your feedback is invaluable, and we look forward to the pleasure of welcoming you back for another outstanding visit in the future.Best regards,

Dear Chiaki,Thank you for taking the time to rate your experience, and we appreciate your feedback, though we noticed a score of 4 out of 5. We are grateful for your positive rating and would love to hear more about your stay. If there are specific areas where we can improve or if you have any suggestions, please feel free to share. Your insights are valuable as we strive to enhance our services and provide an even better experience in the future.Best regards,

Dear Henrik,Thank you for taking the time to rate your experience with us, and we are thrilled to see that you gave us a perfect score of 10 out of 10. We are delighted that you had an excellent stay. If there are any specific aspects or highlights that contributed to your satisfaction, we would love to hear more about what made your stay outstanding. Your feedback is invaluable, and we look forward to the pleasure of welcoming you back for another exceptional visit in the future.Best regards,

Dear Qutaiba,Thank you for taking the time to rate your experience, and we appreciate your positive score of 8 out of 10. We're pleased to know that overall, you had a satisfactory stay. If there are specific areas where we can improve or if you have any feedback to share, we'd love to hear more about your experience. Your input is valuable as we strive to enhance our services and provide an even better experience in the future.Best regards,

Dear James,Thank you for choosing to stay at Mercure Bangkok Sukhumvit 11 and for taking the time to share your experience. We are delighted to hear that you found our hotel to be good value for money, with clean and spacious rooms. It is also wonderful to know that you enjoyed our breakfast and found our staff to be helpful. We understand that the lively nightlife nearby can be noisy, but we are pleased to hear that our well-insulated rooms provided you with a comfortable night's sleep.Thank you once again for your feedback, and we hope to welcome you back in the future.Warm regards,

Dear NAOKI,Thank you for taking the time to share your review of Mercure Bangkok Sukhumvit 11. We appreciate your feedback. We understand that the noise level until late at night may not have been ideal for you. Our hotel aims to create a comfortable and peaceful environment for all our guests, and we apologize for any inconvenience caused. We will take your feedback into consideration as we strive to improve our services. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Warm regards,

Dear Value guest,Thank you for taking the time to rate your experience, and we appreciate your feedback, even though you gave us a score of 6. We are committed to providing a superior stay for our guests, and your input is important to us. If there are specific areas where we can improve or if you have any suggestions, please feel free to share. We value your insights and hope to have the opportunity to better meet your expectations in the future.Best regards,

Dear Tilo,Thank you for taking the time to rate your experience with us, and we truly appreciate the perfect score of 10. We're delighted to hear that you had an excellent stay. If there are specific aspects that contributed to your satisfaction or if you have any feedback to share, please feel free to let us know. Your input is valuable to us as we continuously strive to provide the best service possible. We look forward to the opportunity of hosting you again and ensuring another outstanding experience.Best regards,

Dear Lamnertus,Thank you for rating your experience with us and awarding us a score of 8. We appreciate your feedback and are glad to hear that you had a positive stay. If there are specific details that contributed to your rating or if you have any suggestions for improvement, please share them with us. Your insights are important as we continually strive to enhance our services. We hope to have the pleasure of hosting you again and ensuring an even more satisfying experience in the future.Regards

Dear Value guestThank you for taking the time to rate your experience with us, and for giving us a score of 8. We appreciate your feedback. If there are any specific areas where we can enhance your experience or if you have any suggestions, we would love to hear from you. Our aim is to continually improve and provide the best possible service for our guests. We hope to have the opportunity to welcome you back and ensure an even more enjoyable stay in the future.Best regards,

Dear Sangwoo, Thank you so much for your admiration! We truly appreciate your positive feedback. It's our goal to provide a memorable experience, and we're thrilled to hear that we met your expectations. If there's anything specific you loved about your stay, we'd love to hear more.We look forward to welcoming you back for another wonderful experience.Best regards,

Dear FrankThank you so much for your perfect score! We are delighted to hear that you had a fantastic experience during your stay. If there's anything specific you particularly enjoyed or if you have any suggestions for further improvement, please feel free to share. Your feedback is invaluable, and we look forward to welcoming you back for another exceptional stay in the future.Best regards,

Dear Value Guest,Thank you for taking the time to rate your experience with us. We appreciate your feedback and are pleased to see that you gave us an 8. If there are specific areas where we can improve or if you have any suggestions for enhancement, we'd love to hear from you. Our goal is always to provide the best possible stay for our guests, and your input is invaluable.We hope to have the pleasure of welcoming you back for an even more enjoyable experience in the future.Best regards,