I had many issues, however they help and try to find solutions. For example there was no mattress on my bed, so after verification and confirmation, they changed my room. Probably because they have longterm tenants in the building too, so when they move out, things disappear.
Lots of issues with booking,room items not working . Tv , air con no hot water, no city view as we booked, the room was extremely poor quantity and needs repairing such as cupboards. Hotel.com gave us permission to move to another hotel, so we checked out next day, Hotels.com assured compensation we still are waiting for refund. ?We still awaiting refund.
The service at this hotel was terrible!
- No help with bags to the room or even from taxi to check in desk.
- I had to ask for receipt on deposit
- There was no safe in the room
- There was no micro in the room
- There was not enough pillows in the room and I had to call 3 times to get them deliver 2 more.
- They forgot that we had ordered breakfast. (No buffé)
- No questions about what we wanted for breakfast. They served cold coffee, juice with ice, croissant with scrambled egg inside (I cannot eat egg!) I went down to the Café that was integrated in the hotel to see if I could buy another breakfast. They only had one more croissant with the same egg inside!
We had booked 4 nights. After 1 night we left the hotel and booked another. I was so pleased to come to a service oriented hotel after this terrible experience!
If you can, avoid this hotel!
Checkin was not the best. Had to wait a while
Beds were hard luke concrete. Breakfast a mear croisant with one fried egg and some oj
My sun left his teddy bear and after call7ng it was said to be found. When going there from huahin two days later off course it was lost
Never again
We had a great time. Their service was great, friendly staff, nice, all facilities were awesome. Just that it was a distanced from shops and it was not able to provide free shuttle out from the hotel into city given its distance.
Ok apartment, if a little 'hidden away'. Area is quite good, but not as close to airport rail as I'd originally thought. My room smelt of smoke, which was a shame.
This property was rather clean, and spacious. The swimming pool and gym were decent. For a self catering apartment, there wern't enough cooking pots or utensils of any sort. There was a toaster, microwave, kettle, hob with oven, and a large fridge-freezer. Although communicating with staff for certain requests, i.e, asking for clean linen was difficult because of language barriers, we eventually got what we needed thanks to their kindness and consideration. The furniture in the living room was run-down; not up to standards. We enjoyed our stay, the location was convienient and we really appreciated the staffs effort.
This place is generally not bad with friendly stuff and a rooftop pool. But there are two buts... seem like this place is very difficult for taxi drivers to find, everytime in or out trust me you would need a taxi but finding the place was a hustle almost every time; the other problem is this is an appartment style place with a kitchen, ppl like me looks for these and willing to pay extra for these for the cooking function but it was Very poorly equipped with No cooking pans At All I ended up had to bake all my stuff.
Michelle
เข้าพัก 2 คืน, กุมภาพันธ์ 2019
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
yaqoub
27 ธ.ค. 2018
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
thonglor
short
yaqoub
เข้าพัก 2 คืน, ธันวาคม 2018
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Mark
27 พ.ย. 2018
Broken room,Broken air condition, no hot shower, dirty room,dirty sheet and dirt towels put on your room.?
My review on this apartment .
I didn't like the service of the tuk tuk guy . He is super rude , unfriendly , not very helpful , not interacting well with us .
This first day we got into our apartment lights was out . It wasn't proper . They weren't there to tell you which switch is the use of what switch . They did fix the lighting asap but it wasn't very welcoming . The stove wasn't hot enough to cook food you have to wait for 5mins onwards which is bad .
The service guy say just put it longer cook it longer it helps . Its was just bad experience for me to stay there for more then a week .
Pros
• tuk tuk service 7am-7pm
• sercurity
• no entrance fee
• cleaning service
Cons
• Minimal utensils
( 2fork , 2spoon , 2pots , 2chopsticks , 2hot cup , 1 glass , 2 big plates , 2 small plates , 1 fruit knife )
• No frying pan
• No scissors
• No proper lighting ( lights was not fix when we have our room )
• Tuk Tuk rider one 1 staff and very rude
• No table desk after 8pm
• Convience store
• 7 eleven
** its a long walk to go 7eleven & convience store like family mart . 15-20mins walk . The tuktuk services only will bring you to the nearest bts . They won't sent you to a certain area you would like to . The tuk tuk guy is super rude .
Overall i wouldn't recommend this place to anyone at all . There's alot of good apartment in bangkok that you can go to . With good services . Good free tuk tuk rides , friendly staff , very helpful desk staff . That was even able t
Location is to far from city. Hotel room is not clean and bathroom floor was leaking and wet. There was a tiny bug walking around on kitchen counter. Receiptiones is not polite with customer. I will not go back there again.