Outdoor pool, pool umbrellas, pool loungers
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Reviews of Cinnamon Hotel Bangkok

4 out of 5
Cinnamon Hotel Bangkok
62/67 Soi Vibhavadi 42, Vibhavadi Road, Ladyao, Chatuchak, Bangkok

Reviews

8.0

Very good

Rating 10 - Excellent. 35 out of 127 reviews" "
Rating 8 - Good. 61 out of 127 reviews" "
Rating 6 - Okay. 23 out of 127 reviews" "
Rating 4 - Poor. 6 out of 127 reviews" "
Rating 2 - Terrible. 2 out of 127 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

HOWARD, Mt Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close enough to Bangkok Central via Grab or MTB. Very safe to walk around the community even in the dark. The staff was accommodating and courteous. I would stay there again and again. Hidden Gem !!!
Stayed 9 nights in Jan 2024

4/10 Poor

Dave

Travelled with group
Disliked: Staff & service, room comfort
very isolated place
VERY ISOLATED PLACE. you are at least 1 hour drive from every touristic attraction. The breakfast is really bad and not much European taste food. mostly Chinese food. Too size is ok but very bad and old loud a/c which make it impossible to sleep. There are no shops or any metro or any attraction close to this place. Be aware you are very isolated
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Henry

Stayed 1 night in May 2023

10/10 Excellent

Joyce

Stayed 1 night in Feb 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff provided EXCELLENT service in arranging taxi’s, massage, etc.
Stayed 3 nights in Jan 2023

10/10 Excellent

Rattana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great, peace , comfort and clean
Stayed 1 night in Sep 2022

8/10 Good

Priyadarsanan, Bangalore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Located interior, difficult to access main road, but the hotel provide drop and pick up to the nearest main road in a tuk tuk. Swmimming pool is a name sake tank. The 'beer garden' is a not so hygienic roadside restaurant run out of the hotel garage.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were well trained, courteous and professional. The breakfast was excellent.
Stayed 6 nights in Dec 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Rhuddhesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy place tucked away near Chatuchak market
Nice little cozy place tucked away in the interior residential part of Bangkok near Chatuchak market. The staff is lovely and always helpful. The restaurant Cher And is lovely (both in the lobby and on 2nd floor) and the rooms are comfortable without any unnecessary frills. Cheers to the staff and keep up the good work! P.S.: a note of advise for Breakfast buffet. You may want to add some options for vegetarians in the offering. Vegan/Vegetarian is the growing trend in the world.
Stayed 2 nights in May 2018

8/10 Good

DUY H

Liked: Staff & service
The service was great. Staff were extremely friendly. The only problem that I had was that the WiFi could use some help. Oh and there was no such thing as soundproof so you can basically hear everything that your neighbors make and they are loud.
Stayed 1 night in Dec 2017

8/10 Good

MAURICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff!
We were in Bangkok for two nights and definitely recommend this hotel. The staff was incredibly accommodating and friendly. They were great helping us get a taxi and helped direct us where we needed to go. I would use them again.
Stayed 2 nights in Dec 2017
Response from Cinnamon Residence on 13 Dec 2017
Dear Value guest, Thank you for your compliments about Cinnamon Residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. I may sharing your review to our staff as well.

8/10 Good

Claudia , Ontario Canada

Liked: Cleanliness, property conditions & facilities, room comfort
1 Night In Bangkok
Our Stay in the hotel was pleasant enough, will not stay there again, they have a decent restaurant on site, the food was good and a good value. Reason why we would not stay there or recommend this hotel is because we were ripped off by the hotel staff, we had asked for an Airport pick up and was told that they could have a taxi pick us up for a fee of $ 1177.00 BAHT which we agreed to, ( not knowing any better), we found out the next day that a pick up from the airport to the Cinnamon Residence should be $ 500.00 BAHT, both my husband and I were a little taken back , that the hotel would charge us what they did. Our advice to anyone staying at this hotel is arrange your own taxi transportation, they are all metered, don't trust the staff at the hotel.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This is a very nice little hotel. Room was clean, internet was fast, bed was comfortable. I would for sure recommend this hotel. The staff were all very nice as well. Good buffet for breakfast. About 45 minutes from Don Muang airport. Excellent hotel.

10/10 Excellent

Kay, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel.
The bed was extremely comfortable and the TV had a good film channel. The microwave was useful. It was a cheap taxi ride to the Ladprao Shopping Plaza and the hotel staff called the taxi for us as well as providing a free shuttle to the Son Muaeng Airport. The shower head needed cleaning and we could only use the internet on one device at a time which was inconvenient. The pool is very nice with towels provided. The breakfast was good - a buffet as well as the choice of scrambled eggs or an omelette. The staff were professional and friendly. They spoke English which was very much appreciated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convienient hotel
Due to the late night flight I took a cab to the hotel. It was a little hassle to find a taxi driver who were sure of the location. It was about 10 mins away from the airport without traffic and shuttle service from the hotel to the airport was convienient.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for Airport
Great staff, good food in restaurant. Breakfast manic as coach parties took over! Loved the spacious rooms and views!

8/10 Good

Rudy , fullerton, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need more info- Airport shuttle pick up & drop off
Since they have specific airport shuttle services pick up hours, the hotel should have indicated that in their website or Expedia's website especially for first time tourists in Thailand or late arrivals from the airport. Besides, the hotel doesn't respond to emails. We only found out when we contacted Expedia. Also, the hotel should have specify that airport shuttle service is available at the DMK airport only.

8/10 Good

jJean, Seah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cimment
The location was not convenience for me. The breakfast was bore as it serve the same everyday. Should have more shuffle bus that will bring guests to town or MTT for shopping everyday since Bangkok is consider shopping paradize. Thq

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem of a hotel.
Lovely little hotel. Staff were absolutely great. Room was good and clean. Resturant was good, had lovely evening meal and buffet breakfast. Would recommend to anyone.
Response from Management Team on 29 Sep 2016
Dear Value Guest. Greeting from Cinnamon Residence. Thank you very much for your taking the time to write a review. We were delighted to learn that you enjoyed your stay with us. We are happy to have met your expectations in service and quality standards. Thank you once again for your valued comment. We hope and look forward to welcoming you again. Yours sincerely, Cinnamon Residence

10/10 Excellent

Robert C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, with above & beyond customer service.
This was a really great place to stay. All members of the staff were very, very friendly and always helpful. The room was clean and tidy. Bed was comfortable and very acceptable. Not to hard or to soft, not worn out, it was just right. The breakfast buffet was a Thai selection of food and was good. The second day they asked if we wanted scrambled eggs and they made them just for us! They did not charge extra for room service, as we ordered supper to our room. The shuttle service was also a great benefit and the driver was very helpful. In retrospect, this place made up for the rip off artists that parade as taxi cab drivers in Bangkok. Why do I say that? Since our flight was delayed seven hours we got to Bangkok at 4:30 in the morning. The airport information told us to this hotel we could expect to pay 300 Thai Baht ($8.62) at the hotel they told us we should not have to pay more than 100 Thai Baht ($2.87). Make double sure the taxi driver has a meter and make him start the meter and use it! In conclusion Cinnamon Residence gets the top top rating for a hotel.
Response from General Manager on 24 Sep 2016
Dear Value Guest. Greeting from Cinnamon Residence. Thank you very much for your taking the time to write a review. We were delighted to learn that you enjoyed your stay with us. We are happy to have met your expectations in service and quality standards. Thank you once again for your valued comment. We hope and look forward to welcoming you again. Yours sincerely, Cinnamon Residence

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very accommodating and helpful. Bedroom and bathroom were clean and well lit.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

8/10 Good

Lorraine, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great posi near the airport!
We stayed here since we had missed our flight. The hotel was ideal due to its proximity to the Don Muang airport (about 15 min). It was really cute and I wished we had a bit more time to enjoy it as it was really cozy and spacious. I'd definitely stay again if I am doing an overnighter but I'm not too sure what else is around the area...

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Scott, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay nice staff.
Just what we needed for the 2 nights.

6/10 Okay

Jon, Cambridge

Liked: Cleanliness, room comfort
Disliked: Staff & service
could be improved
I stayed just one night, room was OK, reception staff could have been a bit friendlier, struggled a bit with the language barrier. close to Dong Muang airport, traffic can be quite busy in the area. a large tour group checked in so things were a bit chaotic.

10/10 Excellent

Roger, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the "Wrong" Airport
I booked this room because it was near the airport. However it was the wrong airport. Bangkok has 2 airports. We arrived at midnight from Chicago to Hong Kong to the Bangkok international airport. It took almost an hour to reach the Cinnomon Residence. Hotel was wonderful with a terrific free breakfast. Learn from my mistake and confirm airport.

8/10 Good

Richard K, Saratoga Springs, Ut. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cinnimon Hotel
The staff was very helpful and friendly. They advised us of places to go and how to get there and could communicate in English. They were quick to have a taxi ready when needed.

6/10 Okay

GOH, penang

Disliked: Cleanliness, property conditions & facilities, room comfort
Very noisy
The building was new, location near by Dong Mueng Airport. But very noisy...terrible sounds noisy although we request for highest floor.

8/10 Good

DULCE, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beauty rooms but far
We were so happy, the only problem were that we are far from interest points and the taxis were expensive

10/10 Excellent

Bianca, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing....
I had an amazing stay at this hotel. It was not in a perfect location but since I had to study and do things for university this room was perfect for me. I enjoyed my stay so much that I extended for another night and I even got a free upgrade.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

El, Perth

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Was a reasonable place, good for the pricing level
The rooms don't look anything like they do in the picture. Buffet breakfast was extremely limited but the staff other than one manager were extremely helpful and lovely. Their service was probably the best we had received while in Bangkok. There is only a 7eleven 500m down the road other than that it is a taxi ride everywhere. If you need a taxi make sure you plan in advance as you have to be driven down the street by the concierge to the main road to find one or they head out on a scooter to lead one back. Either way allow extra time if needed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alan E.

Liked: Cleanliness, staff & service, room comfort
Overnight stays
Comfortable clean hotel. Pool not very inviting. Bell boys very helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Stay was pleasant. Clean rooms. Nice environment. Value for money. BUT, Limited options for breakfast particularly for Indian vegetarians. No breakfast cereals or yoghurt.

8/10 Good

adam, Gold Coast, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OVERALL A GOOD RATING
I ENJOYED THE STAY ONCE YOU FIND THE PLACE STAFF VERY NICE, VERY CLEAN ROOM AND VERY NICE BREAKFAST

6/10 Okay

Verified traveller

Stay review
Room is ok, but transport is an issue.

8/10 Good

Stephen, Thailand

Liked: Cleanliness, staff & service
Facilities: Modest; Value: Average price; Service: Professional; Cleanliness: Pleasant;

8/10 Good

Sylvain, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
80% good
All the employees were great Clean hotel Good food a la carte So so location, not easy for bus or taxi Morning buffet 90 % Asian, no yogurt, no cheese, no cereal, chemical fruit juice. Be careful with the dry cleaning or clothes washing, they really don't read the specification that your wrote on the card, and when mention to the front desk they don't even offer you a credit or other acknowledgement

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight before a flight
I needed a hotel near the airport to stay overnight. All I was looking for was, good internet, clean room and shower. The hotel is modern, new and have all the things I needed at a reasonable price

6/10 Okay

sherlyn, Singapore

Liked: Staff & service
Suitable for people wanting a ride to airport
I really enjoy the service there.People go the extra mile to help you in calling cab, bring you to the room, etc. But it was out of place. They do have shuttle services so do check the timing at the website before your booking and remember to make reservation at the counter beforehand.

8/10 Good

Warren W, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Loved this hotel. It's great if you're needing to be close to DMK, not close to public transport. 7-11 close. I got an upgrade as the hotel was full and it was awesome

8/10 Good

Shirley, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very cosy stay. Pleasant environment with friendly staff. Bar and pool for chilling and relaxing. Gym available as well. Club transport to bring you around at the nearby vicinity.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near to Chatuchak market.
Overall is good. But amount of deposite is slightly high.

6/10 Okay

teiva, Martinique

Facilities: Basic, Modest; Value: Acceptable price; Service: Basic, Polite; Cleanliness: Hygienic , Clean; No good no bad , just common