โรงแรมใกล้บอลแลนไทน์ส์แบ็คยาร์ด, Charlotte

"Great staff. Clean hotel. Clean room."

"Absolutely terrible stay Avoid at all costs Breah at the front desk is very rude, disrespectful and not helpful Look elsewhere A bunch of lying thief’s - tell you there’s no charge and then send you a bill after you leave for hundreds of dollars"

"Our stay was absolutely perfect. They helped me prepare a surprise for my son and husband's birthday upon our arrival with balloons and cake. The joy in his little face was worth everything! The room and bathroom were impeccable. The room was quiet and the bed was so comfy it was hard to get up each day. Can't wait to go back!"

"We love staying here! The breakfast is over of the best in the area, sometimes it does need to be restocked a lot quicker. The staff are super friendly and very helpful. They're quick to resolve any issues you may have. They're updating the hotel so there's some construction going on, but it's not been a problem. I love that they have a stove and the rooms are spacious. By far one of my favorite places to stay in Charlotte!"

"Need a lot of maintenance"

"Clean rooms, staff"

"Geat place to stay. Very close and convenient and a short walk to the TD Amp Ballantyne and the Bowl at the Ballantyne restaurants. The staff members were attentive and accommodating as well."

"A very clean environment and pleasant and courteous staff"

"Great coffee"

"Everything was good and everything was working perfectly fine thank goodness for everything that was done"

"very pleasant atmosphere and pet friendly even my dogs were calm 🤗"

"Staff was AMAZING! Joel is by far the greatest hotel staff member I have ever had the pleasure of dealing with. Just a consummate professional and also very personable at the same time. A true asset and he will be the reason I choose to stay again on my next visit."

"Love this hotel!"

"Great stafg"

"Thanks. I enjoyed my stay at your hotel. It was a restful night in my travels."

"Loved that it was pet friendly. Had trouble with the room card getting in and out of the parking garage."

"Secured reservation online. Arrived around 4:30 pm and there was a line out the door with no rooms available. Waited about 30 minutes before something was ready. Big signs said POOL CLOSED UNTIL FURTHER NOTICE. Posted everywhere were a full sheet of rules that certainly felt like they have had behavior issues in the past and were admonishing their guests. The ice machine on my floor didn't work. Breakfast was a mess because of a large group of children. They seemed very understaffed. I would...