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AC Hotel Charlotte Ballantyne

3.5 star property
Travelers enjoy morning coffee while planning golf outings at this Charlotte retreat, where a peaceful garden and attentive staff create a relaxing atmosphere

Choose dates to view prices

Located near Quail Hollow Club, AC Hotel Charlotte Ballantyne offers comfort and convenience. Start your day at AC Kitchen for breakfast, relax in the garden, or grab a coffee at the on-site shop. High-speed WiFi and helpful staff ensure a seamless stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is ฿4,787
฿5,517 total
includes taxes & fees
7 Jun - 8 Jun

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About this property

AC Hotel Charlotte Ballantyne

  • Hotel near Quail Hollow Club
  • Located close to Carolina Place, AC Hotel Charlotte Ballantyne provides a corner/local shop, a coffee shop/cafe and a garden. The on-site restaurant, AC Kitchen, offers breakfast and light fare. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
    • Express check-in, wedding services and a lift
    • Outdoor furniture, smoke-free property and 5 meeting rooms
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 186 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with baths or showers and hairdryers
    • 49-inch Smart TVs with Netflix, streaming services and premium channels
    • Mini fridges, free infant beds and coffee/tea makers

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 16.00 for adults and from USD 12.00 for children
  • Covered self-parking fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is AC Hotel Charlotte Ballantyne pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at AC Hotel Charlotte Ballantyne?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at AC Hotel Charlotte Ballantyne on 7 Jun 2026 start from ฿4,787, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at AC Hotel Charlotte Ballantyne?

Self-parking is available for USD 20.00 per day.

What time is check-in at AC Hotel Charlotte Ballantyne?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM.

What time is check-out at AC Hotel Charlotte Ballantyne?

Checkout is at noon.

Where is AC Hotel Charlotte Ballantyne located?

Located in Ballantyne, this hotel is within 9 mi (15 km) of Carolina Place, Quail Hollow Club and Phillips Place. SouthPark Mall and Carowinds Theme Park are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 484 out of 592 reviews
Rating 8 - Good. 68 out of 592 reviews
Rating 6 - Okay. 14 out of 592 reviews
Rating 4 - Poor. 11 out of 592 reviews
Rating 2 - Terrible. 15 out of 592 reviews

Reviews

Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stylish, practical, and clean room. Attentive staff, great breakfast!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Reggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice. The atmosphere and customer service was fantastic. I will definitely be coming back.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay for one night and enjoyed our visit. The property was clean and had a good vibe. The employees were friendly and professional.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anetra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was wonderful! Friendly staff and clean room. 10/10
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Makala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was almost perfect. We loved the room and the area. But be aware of the $20 per night parking. I paid for breakfast and it was mediocre-definitely not worth $20-oatmeal, sausage links, eggs, bacon, And the rest was continental style. But we enjoyed our time in Charlotte.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Shekeyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and tidy, staff was very friendly and accommodating, and the view was incredible! The only downfall is that you guys did not have a pool, and the elevator on the 8th floor was slow. I really enjoyed my stay and would recommend it to family and friends.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Caprice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at AC Hotel by Marriott Charlotte Ballantyne. The hotel is beautiful, very clean, and in a great location surrounded by restaurants and shops. The staff was friendly and welcoming, and the overall atmosphere was relaxing and modern. I would definitely stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC Hotel Charlotte Ballantyne was all that I imagined from the internet photos. The staff was attentive and warm with an inviting attitude for all guests. The accommodations were perfect for a girl's getaway. And the Hesta rooftop bar and lounge offered the perfect ambiance for drinks while winding down with other guests.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
Clean room nice staff I’d def stay again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities
Room and staff were excellent. Can’t wait to stay again.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Theresita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff, would have been nice for the host to share nearby restaurants and suggestions. Only downfall the comforter was nice clean :( Parking per day was $20 Should have been free for guest
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with alot of food and activity options around the hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, amenities
Very clean rooms, friendly staff, and great location. Perfect for my weekend staycation.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, the staff friendly, and the location is perfect.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
The staff is so great and the room was amazing!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, curteous staff, great location and modern decor. Just wish the room had a microwave and there wasn't a $20 charge for parking.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and very nicely set up. The front desk staff were both welcoming at check in and check out
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Latoiyia

Liked: Cleanliness, staff & service, amenities
Very clean. Staff was very friendly and nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dirk

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super nice and accommodating! Kudos NC!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brycen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, excellent room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Peggy Nathalie

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location! Close to many restaurants and shops
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and exactly what I was looking for
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and hotel is super clean and neat . The overall area is amazing !!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Felishia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location, really wish it had a pool!
Stayed 1 night in Sep 2025