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"Great location "

"Terrible place it was run down "

"Everything was good."

"."

"We were disappointed with our stay due to multiple problems. Check-in was super frustrating, we never received the expected text for mobile check-in, and when I got through on the phone they told me you can only check in through text. They can’t do it over the phone, which makes no sense in a mountain town where cell service is spotty. It took almost half an hour to get the text then go through their online system to finally get another text with the code. A creek was actively flowing directly...

"Todo perfecto "

"Nice, clean, comfortable room; within 10 minutes of Bear Mountain resort. Nice restaurant, with lake view, within 100 yards. Only issue was that there was not a single bottle of water, nor coffee filters, in the room."

"Good"

"I loved the Lagonita Lodge. The location was great, right by the lake. Rooms were clean and quiet. The room was a complete apartment with all the amenities. I just wished the check out on the weekends was at 12 noon like the other days, especially since the rate is higher in the weekends. "

"Not bad for price. "

"The heater didn’t work the second night."

"The bath fan didn't work so there was mold on the ceiling and not great when somebody else used the bathroom. Toilet was so small it was uncomfortable. We got pretty bad sleep because of how noisy the neighbors were and how thin the walls were. Could hear everything. Good location and good customer service brought it up to a three star."

"Fantastic resort. Perfect location. Quiet, friendly staff. Highly recommended."

"Front office lady was good. Parking is the main issue after heavy snow."

"Staff, parking, hotel was great- first time in big bear- vanisha and the staff did a awesome job giving us a review and recommendations within area. Will definitely be back. "

"Very clean "

"The room did not have a lot of amenities. Some basic necessities, such as an iron, an ironing board, and a coffee maker were not included in our room. The bed was very unstable and shifted when someone sat down or lay down in the bed. The ground at the foot of the stairs was dangerously uneven and with the puddles of water and snow, it was very dangerous. The lobby area had an unpleasant odor. It could’ve used air freshener and maybe some fresh flowers. For the cost of the room, I would’ve...