Deluxe Apartments Azure creates a quiet suburban escape where travelers appreciate the refreshing outdoor pool and welcoming terrace. The property offers practical comforts with WiFi connectivity while outdoor furniture provides pleasant spots for lounging by the water.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Free Wi-Fi
Air-conditioning
Outdoor space
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Located in Bacalar, Deluxe Apartments Azure is in the suburbs. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
C. 44 por 19b, Donaldo Colosio,, Bacalar, QROO, 77930
What's nearby
Lake Bacalar
11 min walk - 1.0 km
Laguna Bacalar Ecological Park
14 min walk - 1.2 km
Fort of San Felipe
4 min drive - 1.8 km
Polytechnic University of Bacalar
4 min drive - 1.4 km
Municipal Spa of Bacalar
6 min drive - 2.9 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.)
37 min drive
Restaurants
asadero el establo
6 min walk
Las Miches De La 1
20 min walk
Marisqueria El Taco Loco
8 min walk
Xoloitzcuintle Bacalar
2 min drive
El Pejelagarto
7 min walk
About this property
Deluxe Apartments Azure
An outdoor pool and free Wi-Fi in public areas are available at this smoke-free aparthotel. Each apartment offers a fridge, a rainfall shower and a flat-screen TV with cable channels. Housekeeping is available on request.
Deluxe Apartments Azure offers 17 accommodations with air conditioning. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool.
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
17 units
Housekeeping (on request)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number ECA161130H81
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
Deluxe Apartmets Azure
Deluxe Apartments Azure Bacalar
Deluxe Apartments Azure Aparthotel
Deluxe Apartments Azure Aparthotel Bacalar
Frequently asked questions
Does Deluxe Apartments Azure have a pool?
Yes, this property has an outdoor pool.
Is Deluxe Apartments Azure pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Deluxe Apartments Azure?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Deluxe Apartments Azure?
Checkout is at 11:00 AM.
Where is Deluxe Apartments Azure located?
Situated in the suburbs, this aparthotel is within 1 mi (2 km) of Lake Bacalar and Laguna Bacalar Ecological Park. Ecopark Bacalar and Polytechnic University of Bacalar are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Deluxe Apartments Azure Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Amenities
9.0
Property conditions & facilities
Rating 10 - Excellent. 43 out of 67 reviews
10 - Excellent
43
Rating 8 - Good. 11 out of 67 reviews
8 - Good
11
Rating 6 - Okay. 11 out of 67 reviews
6 - Okay
11
Rating 4 - Poor. 2 out of 67 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 67 reviews
2 - Terrible
0
Reviews
4/10 Poor
Martin Hønge
6 Dec 2025
Disliked: Room comfort
I honestly don't understand the great reviews for this place. It was spacious and some of the furniture seemed new, but in general the place is in much need of an update. The kitchenette in particular felt outright dirty. Weirdly, access to the pool from the patio is blocked by bamboo. Unfortunately this place should not have 'luxury' in its name and should not charge a premium price. All in all our stay was alright, but the value for money was unfortunately much too low.
Martin Hønge
Stayed 3 nights in Nov 2025
10/10 Excellent
Jason
14 Jun 2024
Liked: Cleanliness, room comfort, communication
Very nice property with the right location. Everything you need to see in Bacalar is 5 to 6 minutes drive. Very centric, clean and Jose was very helpful.
Jason
Stayed 3 nights in May 2024
10/10 Excellent
Jade
6 May 2024
Liked: Cleanliness, room comfort, communication
Excellent Apartments proveerá, very helpful staff. Wifi strong, strong hot water. Large 2bedroom 2 bath room with kitchen very nice.
Jade
Stayed 1 night in May 2024
10/10 Excellent
GERMÁN
6 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was great! Communication upon your arrival, great room and with a pool! The only thing is you have to cross the highway in order to get to the lagoon, besides that everything was perfect.
GERMÁN
Stayed 1 night in May 2024
8/10 Good
MARILYN
22 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was very clean and attractive. There was a problem getting into the building as no one answered the door even though I came when I told them I’d be there. I had to wait in the heat outside for about 10 minutes and their voicemail wasn’t set up to receive messages.
The pool was turning green on our first day, then became more green on the second. They did clean it on the third day, however.
Since there’s a kitchen in the unit, there should be a proper cutting board. There were knives, spatulas and other things to make breakfast but it was weird not having something to cut fruits and vegetables on. Also, having salt would be nice.
But overall, it was fine and the bed was comfy and water pressure was good.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and Spacious rooms with great parking.
Jason
Stayed 1 night in May 2025
10/10 Excellent
juan casas
6 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean big rooms really enjoyed our stay.
juan casas
Stayed 2 nights in Sep 2024
6/10 Okay
Jessica
2 Oct 2025
Liked: Communication
Disliked: Cleanliness
Was clean enough…
Jessica
Stayed 1 night in Sep 2025
8/10 Good
José Luis
20 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The place is nice but far from the lagoon
José Luis
Stayed 5 nights in Mar 2025
6/10 Okay
Miguel
8 Sep 2025
Disliked: Amenities, property conditions & facilities, communication
No reception, Shampoo and soap poor. Take your own. Far from town, dark. No vip perks like the two beverage. Room was clean but varanda was dirty. Plus very noisy. Men drinking outside.
Miguel
Stayed 1 night in Sep 2025
10/10 Excellent
Heidi
25 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This small aparthotel is located a bit removed from the lagoon, so a car is probably a good idea, also to move around the area, which has more to offer than the lagoon. The property is very comfortable, with large rooms with kitchen facilities and balcony. It was cleaned every day to perfection. It has a small pool and outdoor area and safe parking. What I loved about this hotel was the attentive and reliable personnel - the gentlemen looking after it were lovely. The guests were mixed: families and a group of construction workers who were friendly and very respectful. I booked this place after one of the lagoon-shore hotels cancelled my booking on spot (dubious "adults only" policy) on a Saturday night during the high season. Azure immediately welcomed me and my son, and made us feel welcome and safe. I amply recommend this place!
The facilities of the Family Suite were very well designed and equipped. However, the common areas such as the stairs and hallways require cleaning.
The main issue during both nights was the noise. With no security staff on duty, there was no rest at all—parties went on until 3 AM. The issue was reported, but no proper follow-up was given. There were speakers, mariachi music, and people in the pool outside the allowed hours.
Due to this lack of control, I will not be returning.
Diana Isabela
Stayed 2 nights in Mar 2025
10/10 Excellent
Ruben Dario
9 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo bien
Ruben Dario
Stayed 3 nights in Oct 2025
10/10 Excellent
Linda
24 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy bien
Linda
Stayed 1 night in Oct 2025
10/10 Excellent
Veronica
21 Sep 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
La limpieza y el personal muy atento, los muebles de los apartamentos y la calidad del refri, parrilla, cocineta etc
muy bien!!
Veronica
Stayed 2 nights in Sep 2025
10/10 Excellent
Martin
8 Sep 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo bien
Martin
Stayed 3 nights in Sep 2025
4/10 Poor
David
16 Aug 2025
Disliked: Amenities, communication
Hébergement en apparence haut de gamme. Mais on quand s’attarde aux détails, ce n’est pas le cas. La porte de notre chambre donnait sur un stationnement de minibus avec un va et vient constant et les chauffeurs qui parlent fort constamment, un des chauffeurs a même ouvert notre fenêtre de l’extérieur croyant qu’il s’agissait de la chambre d’un autre chauffeur, ce qui a fait peur à ma famille. Une foire avait également lieu juste derrière l’hôtel, faisant en sorte que nous entendions de la musique et des cris jusqu’à tard dans la nuit, nous empêchant ainsi de dormir. Pour couronner le tout, nos voisins bougeaient des meubles et faisaient du bruit au milieu de la nuit et parlaient très fort au seuil de notre porte dès les premières heures du jour. C’était extrêmement dérangeant. Le wifi est également très instable et il n’y a que quelques couverts qui sont en nombre insuffisants pour une famille. Bref, un séjour médiocre.
David
Stayed 2 nights in Aug 2025
8/10 Good
Julian
14 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Un lugar separado del centro. La piscina muy limpia y las instalaciones muy cuidadas.
Julian
Stayed 3 nights in Aug 2025
10/10 Excellent
MARIA ISABEL FLORES
5 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo estubo muy bien. El chico que nos atendió es muy amable
MARIA ISABEL FLORES
Stayed 3 nights in Aug 2025
10/10 Excellent
Veronica M
31 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
El lugar es un departamento completo mucho más amplio de lo que esperaba, muy bonito, fresco, limpio, buen estacionamiento salida y entrad fácil a 8 minutos del centro
Veronica M
Stayed 2 nights in Jul 2025
6/10 Okay
Arleny
28 Jul 2025
Mucho ruido
Arleny
Stayed 3 nights in Jul 2025
10/10 Excellent
Hiram Ernesto
26 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy excelente, la habitación es enorme.
Hiram Ernesto
Stayed 1 night in May 2025
10/10 Excellent
Alesiram
20 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy bien, muy recomendable
Alesiram
Stayed 2 nights in May 2025
10/10 Excellent
Alesiram
20 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy bien, las personas que nos atendieron, muy amables.