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"The property has no elevators, therefore if there is a disabled person or a person who has difficulty walking up stairs, this hotel is not for you. I killed 4 out of the 5 roaches I found in my room and when I told the lady at the front desk that there was a roach infestation in my room, she asked if I would like to have some spray to spray the room myself. I did not expect that answer from the staff who is supposed to make sure that I enjoy my stay at their hotel. Besides the lack of elevators and the roach issue the area was not bad. I liked the fact that there was security present at all hours. I felt safe, but disgusted by the roaches."

"Nicely decorated, secure and clean rooms. The area is fairly quiet and the view is very relaxing. The front desk staff assisted me with everything I needed. A very convenient location not far from the hotel itself. The airport staff was also great in assisting me. A nice lady called the hotel and ask them to send the shuttke and they did. A friendly driver that answered all of my questions. The stay was great. My first time in Turks and Caicos and everyone made a great first impression.Will be back.again. A huge thank you to the staff and everyone I had a encounter with."

"Wonderful stay front desk was excellent and helpful especially cherry Would return"

"Staff is friendly, resort is safe and clean"

"Outstanding resort. From the room to the beach to the food and staff just wonderful! Only wish we could have stayed longer!"

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"This is the best hotel I've ever stayed at...Food, atmosphere, people, views, and everything else...PERFECT!!"

"The staff made this stay even better!"

"Beautiful resort. Housekeeping staff and hostess (Winnie) were so helpful and nice. Van driver Jeremy was wonderful. A few things to note…. The breakfast that is part of Expedia deal is exactly the same every day. You cannot get credit or substitutions. You can get water, or juice or coffee. Same fruit, same pastries all 7 days. We were disappointed. We ate breakfast at the WE restaurant and the restaurant manager seemed like she did not want to be there. No sense of service…On her phone most of the time, arguing in a loud voice right by the pool while we were trying to relax… it made us uncomfortable. It felt like we were not really guests. I hated asking for anything. Very difficult to get fresh beach towels every day. I had to hunt down either security guard outside the gate or housekeeping to get new towels. Not convenient and I felt like I was bothering the staff. It became a bit of a joke with our family to see how long it would take me to find new towels every day. Recommend you bring your own towels…. I am not sure I would recommend this resort at this time, while beautiful, they spent more time on landscaping then making sure we were treated like guests (excluding the wonderful housekeeping staff and Winne)"