"Lovely staff very helpful few issues on arrival apparently Expedia and the hotel had not communicated properly. We didn't like staying in the Gatehouse room...it was dark, the spare room was quite scary thank goodness we didn't use it. My man was so looking forward to a nice bath and jacuzzi but hey ho...the jacuzzi didn't work. Nice breakfast. Won't stay here again though."
"The entrance to the reception and immediate surrounding grounds were beautiful and immaculate.
The additional buildings were not so nice, big standard harling walls.
All staff with the exception of one waitress (who was rude) were all amazingly friendly and helpful. There was a family wedding the weekend after we left so the owners were painting various areas (which did not cause any distress) so I’m not sure what the shared areas were like before that.
The food was also fantastic albeit...
"Wonderful quirky and homely guest house that really felt like ‘home’ and we were made to feel incredibly welcome from arrival.
The street scene was beautiful and we parked super easy.
We stayed in the small double with the bathroom across the landing. Not for the prude, who prefer discretion, but we found it perfectly fine and a fun experience dodging guest movements up and down the stairway when using the bathroom. It is key locked, so no one else can use. Quite tight; I am 6ft 2in and found...
"The room (and possibly the entire hotel) looked to have been renovated recently? No air conditioning in the room and so it was a bit uncomfortable during the night. We only realised there was an electric fan at the back of the cupboard as we were leaving 🙄. The staff were nice and the parking was plentiful. Well located at the Ayr end of the high street and not too far from the beach. The breakfast was very tasty and they offered a good range. Overall we were very happy with our stay."
"Friendly helpful staff, clean room slightly tired, excellent breakfast with quality sausages and bacon!
Friday and Saturday nights can be quite loud outside the hotel being a city centre location."
"The Townhouse bed & breakfast was beautiful and welcoming the moment we walked up to the beautiful garden. The wife and husband hosts were fantastic, the room was elegant and cozy. The made to order breakfast was 5 star, prepared by the owner who is a professional chef. Only wished we had spent more time in the beautiful B&B."
"We’re 76 and 71 years old. The property, while nice, does not have a lift. Very difficult for us to schlep our suitcases up three flights of stairs.
It’s a “contactless” hotel, which worked out fine. No issues with access.
The restaurant in front of the property, while not part of the hotel, was very nice and offered a discount to hotel guests."