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"Fairly "

"The room was large and had a great view. The bed was comfortable and the shower was great! The location of this hotel is really perfect. I was so easy to get to many parts of the city either by walking or taking the Waterloo station which is a short walk from the hotel. "

"Fantastic location, great staff, and the rooms were clean. Walls were a bit thin as I could hear folks in the hallways."

"72070384203536 14/3---16/3We asked for 1 standardDouble You booked us anACCESSIBLE double the hotel was overbooked and could not move us We had an awful night in a terrible room . The next day the staff moved us . We need a refund for the first night"

"So Noisy with police cars and sirens all nights then large groups of kids yelling in the halls upon departure each morning. "

"Fabulous stay as always… Staff friendly and helpful….Breakfast great, good choice….room facilities great and marvellous Jews of Tower bridge"

"We booked a non refundable stay. Due to unforeseen circumstances we couldn’t stay, we contacted the hotel through the chat box on the booking twice, they didn’t respond, we then contacted hotels.com who after explaining to to them contacted the hotel who said they didn’t receive any message and under any circumstances it is non refundable. We were not looking for a refund, we were being polite and letting them know we were unable to come so they could use the room if required. I’ve never had an issue with the chat box before with replies, but this time? To deny they have received them when I have proof, like I said time and time again, we weren’t looking for a refund, just acknowledgment."

"A bed for the night with a good shower. Convenient location. Otherwise no redeeming features. The closest thing to a youth hostel masquerading as a hotel. But what we expected. "

"Room very clean. Breakfast was great. It would be nice if they had wash rags and ice buckets. "