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"Room was clean and not to warm Good location in London Staff were friendly and attentive "

"Overnight stay was good. Quiet room and all facilities provided. The biscuits in the room were priced well over the top, as were all other items. No complementary items except tea and coffee. Bed very comfortable. Staff very pleasant and helpful."

"Fab location. Lovely staff. "

"Excellent and friendly staff that were able to accommodate to my early check-in request. The room was clean and perfect for anyone solo traveling! "

"The room we stayed had bed bugs and we were eaten up big time. We were moved to another room. Staff is very friendly. The owner reported that he is going to take care of the room. Learned a lesson to check the bedding as soon as we enter from now on! This is the very first time this had happened to us. We were naive. Did not think it could be bed bugs! Being very close to Paddington railway station makes the hotel vulnerable to all kinds of infestations and infections. "

"Everything was exceptional."

"Perfect"

"We loved our stay at the Cumberland, it was perfect for a family of four. The underground station is right around the corner, there was always a cab waiting, and the staff is really kind and helpful. Highly recommend for a family vacation. We only had 2 days in London and would definitely stay here when we return. The only downside I can list is the shower - like a majority of hotels now, it’s next to impossible to keep the water inside the shower because there’s not an actual door, just glass on half. But the bathroom was huge, as was the closet."

"Close to tube and felt safe walking around. Overall great stay. "