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"Despise first checking into and sleeping the first night in a room where someone had obviously been smoking (they moved us the next day), we thought the room was great. Breakfast great and the location was great. The VIP room was much tinier than the photos indicated with maybe 6-7 tables max that were all occupied every time we went into the room; it wasn't a huge deal for us since we rather explore the city, but there really are people who rather sit in a tiny room for hours drinking free alcohol rather than getting out of the hotel. Otherwise, we thoroughly enjoyed our stay."

"A great hotel. Very popular with helpful staff. "

"I did not have towels in my room when I checked in the first day. That was unexpected. The conditioner bottle attached to the bathroom wall fell off the second day. They left a bath towel the second day but there was only one left. It is an old hotel and the carpet does not seem clean at all. If you can get another hotel, go with that."

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"Great hotel and great value for money"

"Lovely stay, rooms were old fashioned but still clean and cosy. Heating only blew cold air though. Staff were lovely, had very little interaction but were fab when we did "

"Quarto limpo e silencioso, café da manhã completo, ótima localização. Um dos hóspedes estava fazendo aniversário, e deixaram uma lembrança no quarto. Adoramos. "

"Room was clean but property overall was not. Carpets looked like they hadn’t been cleaned in forever. Internet went down and no one could get in their rooms. I had paid for early check in and it was a process. We missed an appt in London because we couldn’t leave luggage. We were traveling with our adult kids and the frosted glass in the bathrooms is not very good for privacy. I would not stay here again. "

"Room was clean but tired & needs upgrading. "