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"We stayed in the hotel twice, the first room we stayed was really cleaned. But the second time, not really happy. The bathroom was dirty, did not look like it was cleaned. I needed to clean the sink due to some black stuffs on it even on the floor looks like dried vomit/blood. Wiped the toilet seat, look like someone stepped on it. They only replaced the towels. The teaspoons were still dirty(not washed), cups were dirty too. The beds were changed, everything is dusty. Hope they will do...

"Cockroach in room"

"Cairns plaza hotelnis a 3 star hotel but I wi rate as 4 star definately. Very clean, stuff is friendly. Thannks to Lyv, the receptionist, she has been amazing and very helpful! Makes guests really feel welcome:) one negative thing onky are the matresses are very uncomfortable. But if needed I will definately come back to Cairns Plaza hotel again."

"We loved the breakfast"

"Clean and great location separated by a small road from the esplanade. Staff was nice. Everything was satisfactory. The rooms are dated and worn out. "

"Good location for day trips, but noisy at night as opposite Casino Property is looking a little old and dated could use some sprucing up Breakfast buffet bit boring, same thing everyday, most was cold except toast and fresh cooked eggs, not worth $40 per day Needed a sewing kit, they were unable to help"