โรงแรมใกล้อตาเติร์ก คัลเจอร์ เมอร์เคซิ, อิสตันบูล

"Perfect for one night stay as it’s very close to the mall. Rooms are decent and clean."

"Room was clean and security wise it was more secure. Overall our experience with serenity hotel was excellent 🙂"

"Das Hotel Aust sehr zu empfehlen. Das personal ist sehr freundlich . Besonders die Dame bei „get your Guide“ Frau Naz war sehr hilfsbereit und aufmerksam .. Da kommen wir sicher noch einmal hin "

"The reception staff were the absolute best"

"yes fresh and great, great hotel!"

"Staff knowledgeable and ready to go out of their way to help. Particularly Ilayda and Sophia who kept smiling under pressure, polite and helpful. You can ask them anything about local places and respond happily. They made our holiday break very relaxed."

"The room is clean and good size except the air conditioner always have problem, low air flow and not always cool. As for breakfast descent and good. The value personal are great and room service."

"Everyone was very professional and courteous. I would recommend Mall of Istanbul Hilton every time. "

"Great costumer service"

"Grand hotel, good facilities. Good sized restaurant for breakfast, lunch and dinner. Spa facilities were clean and quite empty so often had it to yourself. Staff were not the most pleasant. Only nice thing was the lady let me check in quite a few hours early which I was massively grateful for. Staff were quite blunt in their replies, not reciprocating my good mornings or hello, just answer my question so felt like they wanted me gone quite quickly. Room was clean and changed daily. However,...

"ホテルに忘れ物をし、電話して確認したらフロントに保管してあります。とフロントスタッフの女性がしっかり対応してくれました。 やはり、五つ星ホテル！ 建物は少し古いですが、とくに女性スタッフはフレンドリーで安心した滞在になりました。"

"Staff very friendly"