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"It would have been nice to have a wider variety of options for breakfast. I enjoyed the grounds and the room."

"Older but very clean and quiet. Very friendly. Central location"

"We regularly travel with a large sports team and this was our all-time favourite tournament hotel. We loved the gazebo outside for team meals and found the staff very accommodating. This is a well-designed hotel, and the proximity to picturesque Ladysmith was an added bonus. Would definitely recommend to teams traveling for tournaments in Nanaimo."

"Very good to stay here for a long stay, close to everything and staff are very polite and helpful plus friendly. All in all it was a very nice place to stay, highly recommended."

"Pool had to ge accessed through a third party"

"The morning breakfast staff need a review in customer service. They embarrassed a family who made the error of sitting at a reserved table at 0945hrs. All the designated breakfast tables were occupied at the time. They told them to move as though this was a huge problem. The next paying customer were due at 1100hrs. They didn’t need to make a big deal about it. The staff are taking their job far too seriously- they should be smiling and cheerful with customers and make the morning feel...

"The outside property was clean a sun well kept and the room appeared clean. I checked the bed as I was nervous about bed bugs. I did not see any bed bugs but the sheets did not look clean, hair and nails clippings? No sign of bed bugs though. The bathtub had hair in it and it could really use replacing as it is very old and worn out. There was also a dirty towel left hanging on the back of the door. The clerk was very friendly and helpful when I checked in. I do t think I would stay again."

"​Subject: Disappointing Stay – Room Quality and Pricing Issues ​I recently stayed at your property, and unfortunately, it did not live up to expectations—especially given the price tag of $360 after taxes. ​Upon entering the room, I was immediately hit by an overpowering scent from a air freshener plugin that was strong enough to burn my eyes and nose. While it seems the room underwent a recent renovation, the execution was incredibly poor and lacked basic attention to detail: ​Cleanliness:...

"The location is close to local attractions and restaurants. The owners are incredibly wonderful people that take the time to make sure you are having a great time. A great choice if you are staying in Port Alberni."

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"Rooms clean,big and quiet. Excellent for dogs!"

"Wish I had a longer stay there."

"Clean and nice decor. Restaurant food was good."

"The staff were very friendly & extremely helpful, the room was spacious & bed was very comfortable, and the breakfast was absolutely delicious. I will be staying here again for sure the next time I am in town. 😄"

"Hot tub was out of order, which was disappointing. Looks were great. The little cafe in site was super helpful when we were leaving and didn’t have time for a full breakfast. Staff was lovely"

"we had a good time there"

"Alan was very helpful ."

"I’d I hadn’t seen it online might not have stopped and stayed. The curb appeal is lacking but then you enter the main doors and it’s fantastic! Staff are helpful and friendly. Rooms are great. Clean, quiet and beds super comfortable. Daily complementary breakfast is wonderful. They keep the breakfast area fully stocked and refilled plus really clean. Would def recommend to friends and family. A hidden gem."

"Corridors are in need of renovations but the rooms are very nice and up to date. Breakfast not bad for a continental. Good value for the money with close proximity to Nanaimo downtown."

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