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"Rachel was amazing. She really went above and beyond! I couldn't check in on time and she was still able to get me a room! Great customer service."

"Nice"

"Nice staff"

"Good"

"Good clean "

"The staff and hotel were great. The rooms were spacious and bathrooms were very well thought out to accommodate multiple people. The staff were friendly and helpful. The breakfast every morning was wonderful. The breakfast has everything you can imagine. Will definitely stay there again. "

"Room was clean and housekeeping came every morning to replenish anything we desired, staff were very friendly and always trying to help, bartender was very helpful and fun. Gym was great and 24 hr vending machines"

"Room was clean and the hotel is very by Michigan Ave "

"The rooms are really spacious for Chicago and location is unbeatable- smack dab in the Gold Coast and a quick walk to Old Town. Ruby at the front desk is fantastic. The only drawback is you have to ask to have your room cleaned. "

"Nice hotel "

"Staffs friendly Room clean Clothes towels all clean Shampoo, body wash, conditioner provided Water force on tap and shower all good Kitchen equipped, free to make coffee and tea, oven, microwave, fridges, storage spaces, dining space, etc all great. "

"Overall experience was amazing. "

"Stay was great and in a great location!! "

"We had a wonderful stay at the Hilton. The staff was exceptionally helpful in providing any information we neede. A shout out to Latis and Christian, who were extremely friendly, always created us with a smile and we’re eager to help. We will definitely stay here again."

"Brianna was really nice. I traveled here on the solo trip for Christmas. She gave me great recommendations and overall, she was just friendly every day I went down to the lobby. "

"the view "

"Very nice cozy hotel "

"Love the location, room, staff, and bar."

"The breakfast menu was good and it was an American style breakfast which means there was more than donuts and coffee. Staff were friendly and knowledgeable about Chicago and the room was comfortable except for not having heat, you know it is Chicago in January, other than that, I would recommend others to give the Whitehall Hotel a try and the CTA buses were across the street."

"Pedro and front office staff made our stay excellent. Return customer love the location, room quality and value overall. Room size and features make this our first choice in the city "