Search Hotels Near Alps Azumino National Government Park, Omachi

"We had a very pleasant stay at this hotel. Everything about the room was very comfortable and we highly recommend staying here. The hotel staff went above and beyond to help us when we encountered an issue with ETC along the way to this hotel in our rental car. (The issue had nothing to do with the hotel.) We asked the front desk how we should handle this issue as tourists and their staff and management went out of their way to make several phone calls on our behalf with the ETC staff and our rental car company explaining what happened. The hotel manager even said that if our rental car company or ETC gave us any issues when we turn our car in, to reach out to him directly and he would help us which was a very compassionate gesture to offer us. Not only will you get a nice and comfortable hotel room if you stay here, but you will also have very emphatic and friendly staff who will go above and beyond! We are very thankful to the hotel management and staff for taking such great care of us! "

"Location was amazing and staff was super helpful. "

"Nice resort in the mountain, with exterior onsen. "

"Clean room, excellent staff, large room, high end amenities, great location to visit Matsumoto castle."

"Clean"

"Good"

"Excellent service and the food is amazing. A must stay!"

"Very friendly and helpful front desk. The tatami room was very clean as was the bathroom and private onsen on the terrace. Both the Kaiseki dinner and breakfast were excellent with seamless service. A very nice stay at an excellent hotel in an out of the way village."

"I visited Hakuba Sun Valley with my partner and 2 children and we LOVED it! The location is amazing, directly opposite the chair lift, and the staff were helpful, friendly and attentive. We will definitely be staying here again next season!"