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"The pool was dirty"

"Rooms are huge pool and hot tub are fantastic. Toiletries are provided which is very helpful! Highly recommend"

"Es necesario usar coche propio p taxi para ir y salir del establecimiento. En general ofrece instalaciones adecuadas. Resalta la variedad de su tienda de conveniencia. Los pisos podrían estar mas limpios. El personal muy atento y servicial. Tuve que usar la plancha en el cuarto de lavado y fue muy incomodo no poder colgar las ropa planchada por falta de perchero. Solo tres restaurantes y cafeterias cerca. Las construcciones alrededor del hotel incrementaron las dificultades de acceso."

"Breakfast was amazing and i love the set-up of our room."

"The staff could be a little nicer."

"Okkkk todo nbien. Perferfecjl"

"The rules are not clear and seem to change by whoever is at the front desk. In particular on Monday June 22nd at 11:50 pm. I was out in the terrace and the front desk lady comes and kicks everyone out with no explanation. She says no one on the terrace after 12pm. There is no place to go outside safely and smoke other than there. She was rude and wouldn’t even talk to me."

"The TV is not smart TV"

"La regadera da masaje y el personal increíble"

"Excellent staff hospitality. Quality food, and clean room."

"The allocation of room is terrible against what you reserve in Expedia, they do what they want and the reception staff is not nice and eficient. Breakfast is extraordinary as well the staff."

"Muy bonito limpio y muy buena ubicación"

"Wonderful grand hotel in an excellent location. Staff was very helpful. We checked in early and we were given a courtesy room as they new we were coming off a very long international flight. The suite was gorgeous and well stocked with amenities. I would prefer staying Ina higher floor as there is occasionally some noise from events if any at the square nearby. I will definitely stay here again."

"Large space with family. Separate bed rooms."

"Cozy place in the heart of madrid"

"El personal amable, el lugar céntrico, puedes llegar caminando al metro, variedad de restaurantes. Excelente 👌"

"Única ubicación, junto al Parque del Reriro y a 400mts de La Puerta de Alcalá. El Rooftop tiene una de las mejores vistas de Madrid y la piscina es volada, espectacular."