We booked the best room in the property, but what a mistake. The location across the street from the train station seemed ideal, but it requires a climb up five steep stories to get to it. Forty-one (41) steps and no elevator! What a surprise. If you arrive when it’s raining, no cover, either. The marble steps are slick when wet and it is a long way down if you fall.
The Covid years have not been kind to smaller properties like this one. The two nights we stayed, the temperature dropped into the high 30s and there was no heat except for a small, loud 5-inch plastic heater we ran all night. We slept in our clothes and we did not shower until the second day when we had the time to let the small heater run a good long while in the bathroom to warm it up.
We complained to the landlord right away, who promised to fix the old wall heat/ac the next day, but then he conveniently “forgot.” So the second night we tried the heat in the two other rooms that were unlocked in the property and it did not work in any of them, either. We slept a second night in our clothes with an extra blanket, too.
The room we rented had an exceptional view of the ancient church next door. To the property’s credit, we had hot running water and the rooms were clean. I asked for a credit for the troubles we experienced, but the owner never responded. In all my years of travel, I have never encountered a property without heat for two nights.
This property’s best days may be behind it. Be aware.
