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"The room was good, staff was helpful. I had a good time."

"El dormitorio limpio y cómodo, las personas que trabajan ahí son amables y atentos en especial German siempre dispuesto a ayudar. Lo único que la ubicación del hotel no está tan cerca de el centro de la ciudad, se necesita rentar carro o uber."

"En lo personal me gustó todo del lugar , su jardín con una vista panorámica a las montañas, muy limpio , enseguida el staff atendieron mis necesidades, Marisol me atendió a la perfección , muy amables todos .Son de los lugares visitados que volvería a ir 💕"

"The room was excellent, and the staff was very friendly. I really enjoyed the ambiance of the place, the dining place was also great, they made some good breakfast. Everything looks new, the showers and bathrooms are great. Also, the beds are really comfortable. Overall, great price for the stay. Also, not too far from Antigua."

"No spa no relaxing the shops is okay the Room terribly"

"Un poco lejos del centro, pero buena relación con el precio"

"Un lugar para relajarse"

"Woww! 10/10 recommend!! This hotel is super unique and incredibly beautiful! The architecture blends nature with old colonial style. The room we were given was huge, but no windows only a skylight in the living room area. The room had a huge jacuzzi, large shower and bathroom, and was very comfortable. The amenities are jaw dropping. There is an art museum on-site, gorgeous pool area with bar, an on-site bar, a coffee station, beautifully decorated gardens with volcano and mountain views, shops,...

"I recently stayed at Hotel El Carmen and overall had a really good experience. The staff honestly made the whole trip—they were so friendly, welcoming, and always ready to help with anything. The room was very clean and comfortable, which I appreciated. At one point the showerhead broke, but they came and fixed it right away with no hassle, so everything stayed smooth. One of my favorite parts was the view—the volcano was absolutely beautiful, and we could even see smoke coming from it. That...

"Súper recomendado !!! "

"Everything great ,noisyroad a little"

"Amazing "

"Nice"

"Un lugar agradable , acogedor , me gustó mucho su staff , su desayuno , un lugar tranquilo cerca de la Antigua , de lugares cerca para comer , lo vi seguro "

"Beautiful property; friendly, helpful staff. A very comfortable stay. "

"Amazing staff, I would stay here for the rest of my life if I could. Loved my room, breakfast is available "