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"Aways stay here, my go to place when in area"

"Room i was in had a velux window with a blind that wasnt blackout so let in all sunlight, then around 2-3 am the radiator in the bathroom made a loud noise to which the guy on reception knew about and it was a running issue all morning"

"Beautiful and serene setting"

"Room was clean but an issue with extractor fan in bathroom. Staff very approachable and polite. Spa staff were exceptional. Food was fantastic especially the breakfast."

"Lovely hotel for our short stay. I was well catered for in the breakfast buffet with the intolerances I have."

"Unable to contact hotel by phone tried for over 2hrs information. Had to return to the hotel to get information."

"Convenient location. Quiet and spacious room. Had a great stay - will definitely be back!"

"The staff are really lovely and helpful. The lady at the reception was very kind to me and helped me when there was an issue with the booking as Expedia had not sent the booking through properly and she still managed to find me a room. Second time I have stayed here and will definitely stay again ❤️"

"This was the perfect central location for our trip to Cardiff. We wanted to explore the city center and the castle and this was the best place in my opinion for that Very friendly staff, very nicely kept facility as well. They also had a Cafe in the building if you wanted breakfast, coffee or lunch. On top of that they also had a restaurant on the top floor. With many many food options just a block or less away"

"Great location, friendly staff, good food."

"Really lovely stay for 3 nights. Gorgeous room and bathroom, great friendly staff and good food. Very good value. Train station right across the road. Would definitely stay again."

"Just outside of Cardiff it was a pleasant surprise to stay here"

"Copthorne is now our home in Cardiff every time we are in the City. The staff are always amazing specially Ryan."

"The room was asceticly pleasing but it was dirty and the tv didn’t connect to the WiFi"

"The room was gorgeous and spotless, which made it such a shame that we didn’t sleep. There was a loud, continuous noise through the night, possibly from a generator, and it kept me awake. I was exhausted the next day. Parking was a little difficult, and the surrounding area felt quite run down. We didn’t see any staff, but that wasn’t a problem for us. The room itself was lovely; unfortunately, the noise really affected our stay."