4 Stars Hotels in Acapulco

"Front desk was rude to me "

"This is a premier hotel. As far as beachfront lodges go, it would be hard to compete with Quinta. The staff, on the whole, are terrific. And the accommodations tremendous! BUT, there are a few things to be aware of…. The restaurant is VERY EXPENSIVE. We (two) had a total of five meals over three days, and it cost me over $750. I don’t know how that’s possible, except that I did not pay sufficient attention to the pricing in pesos. It would benefit the international traveler to ensure all menus...

"Everything was excellent except the bar next to the hotel was SUPER LOUD from 10 pm to 5 am. Friday, Saturday and Sunday it was horrible 😞 "

"El lugar ed muy bonito, la limpieza en general bien, pero el baño estaba algo sucio, el personal algo desatento, solo el encargado del bar a lado de la recepción, super amablemente y atento. No hay nada para comer cerca, solo lo del hotel"

"Friendly and very professional staff, place is clean all around the property, adult pool area is great. "

"It’s at all inclusive hotel they only have one restaurant open for breakfast 40 minutes to wait for a table that’s not aceptable. The lounge chairs on the beach are old, dirty, and neglected."

"I love it, but it just needs a restaurant or a gastronomic service "

"I LIKE THE SERVICE THE PLACE AROUND THE HOTEL, CLOSE TO EVERYTHING FURNITURE TOO OLD, AND I DIDN'T GET WIFI SERVICE, BAD WIFI SERVICE NEVER GET WIFI, NO IN THE LOBBY NOT IN THE RESTAURANT, THEY NEED TO UP DATE THOSE SERVICE 😡"

"We had an amazing time. We loved our room and the service throughout the hotel was phenomenal!!!! Best we ever had. In particular, we would like to recognize Jorge Quezada from The Pescador restaurant, and Ernesto from the Pescador bar, for their hard work in providing amazing service. We stayed for a week and got tired of our food options though Changing the menus up more would be helpful. Also, a little more adult entertainment please. We loved the casino night. Overall it was great."

"No me gustó nada, mal servicio, instalaciones pésimas, sucias, no tiene elevador, no cuenta con jabones, etc, todo muy sucio, no deberían promocionar este hotel con cucarachas"

"Terrible experience, they changed my booking last minute during check-in mentioning polices that were not listed in the application, they gave a total different room, they did not offer any compensation, rate adjustment or even an apology."