"The best hotel en China for the Luxury and the price, excelente servis, love the stylish clothes, location is amazing, even on the rain day it feels fantasy land, swimming pool is great as well,the whole Apartment has got amazing view, food is delicious, especially black bread, Meat made and cut in Front of you, Hot pot is well spicy so be prepared, We only used restaurante on the ground floor and there are 2 more restaurantes, well impressed"
"Great hotel and stands for its five star status for the service, environment and the hospitality. Shower and AC is a bit dated, but service is great!"
"I want to commend your reception staff (Eiffel and Dex) for their willingness to help us when we needed it most. We had misplaced our phone on our way to the hotel in the bullet train. Despite not knowing the language he assisted us promptly by calling the relevant people and helped greatly with the recovery within 24 hours. I really appreciate his gesture and am thankful for his kind gesture. Because of such staff your country’s image is enhanced more. I have a more positive image of China now...
"We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best."
"This is a family visit. The hotel is located near Changle park(old 动物园). There is a subway station right outside the hotel. There are a lot of subway lines build recently at Xian. It is very convenient to travel around city with subways. At hotel's parking lot, there is bus station for buses to Xian Xianyang airport. In short, the transportation is very good. The room has two full beds and one added single bed for 3 persons, with free bottle water, umbrella which I do not remember I see at US'...