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"Room clean. Staff helpfull"

"Pleased with the room. The location was great because you can walk to WALGREENS if needed or go across the street to Walmart. I found this location ideal for easy access to the places a traveler might need in a pinch."

"Very nice quiet place to stay Enjoyed our stay"

"Rooms were clean. Showers hot. Nice to stay for 2 days. Quiet. Rooms need updating. "

"The beds and pillows were amazing! Continental breakfast was really good too. Staff were friendly. Our room was clean. Love the snack and beverage area, prices were reasonable. "

"Everything was great "

"Everything was fine except my room had a thin shade that let the light in, so I had a hard time sleeping. I would’ve switched rooms, but I checked in around midnight and was exhausted."

"Everything about this place was great except for one thing. The wifi was horrible! This hotel needs to invest in better Wi-Fi for its guests. Since there is no cell service, Wi-Fi would be helpful for guests so they can make Wi-Fi calls and work on their computers."

"Clean room"

"Great pet friendly place! Plenty of grass area to walk your dogs. My husband and I visit Williamsburg often to go to Busch Gardens with our mini doodle, and we always stay here. Decent breakfast, but very tiny coffee cups. Elevator is super slow, so we normally take the stairs. The staff has always been super friendly, and helpful when needed. Overall, they do a nice job of keeping everything clean. Definitely could use some updates and repairs in certain areas, but we always enjoy our stay."

"Beautiful property, nice rooms "

"Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air...

"Charming and tastefully decorated, immaculate. Room spacious enough. Desk staff was pleasant and helpful. Continental breakfast was basic but nice (great coffee, toast, bananas, pop tarts). Only two relatively minor issues. Water pressure in our room wasn’t great, and the window unit that provided heat was very noisy. Would definitely stay again!"

"First of all nobody should be allowed to stay at this property. From the outside it is scary looking. And I wasn't even sure that I was at the right property upon pulling into the parking lot so I drove around the back and it looked like Armageddon… So unkempt… Debris everywhere apparently they are redoing the rooms but to leave the back of the building looking like that is unacceptable. Clean it up. Also when I went inside to let them know I had arrived and got my keys I inquired as to the...

"Very clean and well maintained! Excellent breakfast too!"

"The staff was great and accommodating while in town for a Hampton University event. The service will be the reason for my return. Breakfast is steady, waffles are good, sausage may need to consider another supplier, not very flavorful, and lastly, bed was great, but it's time to upgrade the pillows, room was clean as always, again it is the service that keeps me coming back "