"We had an emergency with our toddler and had to go to the hospital. The staff were outstanding and helped us every step of the way. This was old school service and we were made to feel like more than just guests. We were made to feel like family.
We cannot thank them enough.
"
"If you like Cat’s and Onsen’s then this is the place for you. The onsen is nice and private for you to relax in with no worries either indoor or outdoor. All the cats are so adorable. The staff are so kind and accommodating. Want to come back soon. Highly recommend :)"
"The two of us stayed at ryokan Reimei at the end of March and we booked the reimei room with an open bath. We had the best experience ever. We could go in for a dip whenever we felt like it. The shower is on the outside with the open bath and the coldness of the weather wasn’t a problem for us since the water of the shower was quite warm and you jump into the onsen right after… (I see lots of comments complaining about that). Dinner/breakfast service time and shuttle bus leaving time was chosen...
"An interesting mix of retro western with Japanese style onsen and gardens, this hotel offers rooms with huge, king size beds. We opted for the kaiseki dinner, and they were able to accommodate even though we didn’t reserve it at the time of our booking. The meal was excellent with a range of courses. We drove here, but it looks to be a 20 minute walk from the charming parts of Yufuin"
"Exceeding expectations. The staff was very helpful and accommodating to our needs and requests. The luxury of this place cannot be overstated. Perfectly appointed villa, private en-suite hot springs tub with a view of Yufu mountain and delicious breakfast and dinner spreads served in your villa… not to mention the in villa massages.
Totally worth the cost. If you’re planning a trip to Yufuin, this is one of the best places to stay."
