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Yokohama Bay Sheraton Hotel & Towers

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Luxury
4.5 star property
9.0

Wonderful

Luxury hotel near Yokohama Museum of Art

Located close to Landmark Tower and Pacifico Yokohama, Yokohama Bay Sheraton Hotel & Towers provides a shopping centre on-site, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and seafood. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿5,179
฿6,608 total
20 Jul - 21 Jul

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a chair, a small table, a lamp, and a view of the city.

Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a small table, a chair, and a view of the city.

Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a lamp.

Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a view of the city.

Club Room, 2 Single Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a mirror, and a small table with two glasses of wine.

Club Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a table, a lamp, a picture on the wall, and a view of the city at night.

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table, and a view of the city.

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a small table, and a TV.

Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Club Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a view of the cityscape at night.

Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a table, a lamp, and a view of a cityscape through large windows.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large window offering a city view, a cozy seating area with a sofa and chairs, and a small round table.

Junior Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Yokohama City Centre neighbourhood, Yokohama Bay Sheraton Hotel & Towers is connected to a railway/underground station. Yokohama Marine Tower and Kawasaki Daishi are notable landmarks, and some of the area's popular attractions include Yokohama Cosmo World and Sankei-en Garden. Looking to enjoy an event or a match while in town? See what's going on at Yokohama Stadium. Visit our Yokohama travel guide
Map
1-3-23 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa-ken, 220-0004

What's nearby

  • A modern building with a curved roof and a sign that reads "APRAMMAN."
    Anpanman Museum
    14 min walk - 1.2 km
  • A city skyline with modern skyscrapers, a river, and a Ferris wheel.
    Landmark Tower
    6 min drive - 3.1 km
  • A modern convention center with a curved glass facade and a spacious plaza with trees and a pedestrian bridge.
    Pacifico Yokohama
    7 min drive - 3.7 km
  • K-Arena Yokohama
    18 min walk - 1.6 km
  • PIA ARENA MM
    20 min walk - 1.7 km

Getting around

  • Yokohama Station
    4 min walk
  • Shin-Takashima Station
    14 min walk
  • Tokyo (HND-Haneda)
    33 min drive

Restaurants

  • Starbucks
    2 min walk
  • TGI Fridays
    3 min walk
  • ゴーゴーカレー
    3 min walk
  • ドトールコーヒーショップ
    3 min walk
  • COMPASS
    1 min walk

About this property

Yokohama Bay Sheraton Hotel & Towers

  • Luxury hotel near Yokohama Museum of Art
  • Located close to Landmark Tower and Pacifico Yokohama, Yokohama Bay Sheraton Hotel & Towers provides a shopping centre on-site, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and seafood. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
  • Other perks include:
    • An indoor pool
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Access to a nearby health club, express check-out and a lift
    • Smoke-free property, tour/ticket information and 12 meeting rooms
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 348 rooms include comforts such as air conditioning, in addition to perks such as late-night room service and free WiFi.
  • More amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with toilets with electronic bidets and shower/bath combinations
    • 25-inch TVs with cable channels
    • Fridges, free infant beds and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property participates in Sakura Quality – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,900 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 4,900 for adults and JPY 2,450 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bay West
  • Compass
  • Ko-No-Hana
  • Sai-Ryu
  • Teppanyaki Sagami

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping centre

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (97 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches used
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10280.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4900 for adults and from JPY 2450 for children
  • Self-parking fee: JPY 1900 per night (in/out privileges)
  • Rollaway bed fee: JPY 10280.0 per night
  • Facilities fee: JPY 2200 per person, per day and includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 20 years old are not allowed in the swimming pool, fitness facility or hot tub
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Yokohama Bay Sheraton Hotel & Towers have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Yokohama Bay Sheraton Hotel & Towers?

As of 16 Jul 2026, prices found for a 1-night stay for 2 adults at Yokohama Bay Sheraton Hotel & Towers on 20 Jul 2026 start from ฿5,179, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Yokohama Bay Sheraton Hotel & Towers pet-friendly?

No, pets are not allowed at this property.

How much is parking at Yokohama Bay Sheraton Hotel & Towers?

Self-parking is available for JPY 1900 per night.

What time is check-in at Yokohama Bay Sheraton Hotel & Towers?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Yokohama Bay Sheraton Hotel & Towers?

Checkout is at noon.

Where is Yokohama Bay Sheraton Hotel & Towers located?

Located in Yokohama City Centre, this luxury hotel is within 2 mi (3 km) of Yokohama Museum of Art, Landmark Tower and Pacifico Yokohama. Yokohama Cosmo World and Yokohama Stadium are also within 3 mi (5 km). Yokohama Station is only a 4-minute walk and Shin-Takashima Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Yokohama Bay Sheraton Hotel & Towers Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 615 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Jasmin Bangao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my kids and it was very accessible leading to the train stations. It is also very close to the shops.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Takehito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and service, especially breakfast buffet with local grown products. The hotel was build while ago and some room layout and structure are little old fashioned. But overall my family enjoyed the stay.
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great breakfast, excellent service.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

LaDonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, helpful staff, and great amenities. I only wish there was a laundry nearby.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location right in front of Yokohama Station, making transportation easy. Wide wide variety of reasonably priced restaurants very close by. Nice buffet breakfast in hotel restaurant. Comfortable and clean rooms. Highly recommend.
Stayed 3 nights in May 2026
Verified

8/10 Good

Juebin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very convenient location, with easy access to the train station via either a bridge or an underground passage. The room size is quite good, offering a comfortable amount of space compared to typical hotels in Japan.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Yasuko

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was very clean, and since they were not overly busy, they let me check-in and gave me a room around 1 pm. Which I was grateful. My only complaint is that in the bathroom the toilet had a sewage-like smell. This is not particular to this hotel; I find that hotels in Japan often have this issue, but, in a hotel of this caliber and this price was rather off-putting. This was puzzling since there was a note claiming that they use filtered water for everything including the bathroom.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Renatha

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful & spacious hotel . Very welcoming and friendly service , great location !
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect for my meetings, the room was very comfortable, service was excellent, and I also used the pool which was very helpful. Great job!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bed and location and breakfast buffet was incredible
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Mai-Lee

Liked: Cleanliness, staff & service, amenities
it was very clean
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very relaxing. Staff were accommodating and friendly and the club experience was excellent m.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great place to stay, the staff are very helpful and polite.
Stayed 6 nights in Nov 2023
Verified

10/10 Excellent

georgina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel that had great access to the trains buses and city. We were impressed with every staff member we encountered
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cole to shopping, restaurants & train station. Hotel is beautiful, nice & helpful staffs.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Xiaozhuo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing place. And the breakfast is so delicious and diversified. I recommend this hotel at everyone
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

David J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional from the moment we checked in. Thank you Komake Suzuki as the 1st point of person contact is so important. Great location, very comfortable beds, quiet & well appointed room. Very pleased with the entire stay.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for proximity to Yokohama Station. Many places to eat nearby.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Harry

Liked: Staff & service, amenities, property conditions & facilities
Perfect location to all transportation, food and shopping. Highly highly recommend
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Noboru

Liked: Cleanliness, staff & service, property conditions & facilities
Good dining
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Yokohama station for transportation and shopping. Quiet and large rooms
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was wonderful who worked there . The breakfast was great. And the Yokohama station shops and restaurants of 2 floors is something you don't want to miss!
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hotel for any special occasion

I invited my sister to spend year-end to New Year’s celebration with me in Yokohama. We were lucky to be able to find accommodation for this last-minute decision. The location was very convenient for all sorts of entertainment and the hotel staff made our stay extra comfortable.
Stayed 4 nights in Dec 2024