"Never disappointed at Hyatt. Everyone is incredibly helpful, welcoming, and always greeting guests with genuine smiles. From the concierge to the front desk and F&B team, the service is consistently exceptional. It also makes the experience so much easier and more comfortable knowing everyone speaks English so well.
Will never stay anywhere else but Hyatt!
Thanks for uphold your brand standard so well."
"There were too many restrictions and rules and regulations. There is a huge language barrier, you had to be out of the room by 2pm deadline to clean, you could only use the pool from 3pm - 9pm. I was not allowed to see the pool unless I was going to use it. It's goes on an on.
They only had one restaurant and it was not good at all. I would not stay there again"
"Great stay in a great location, right next to Kawasaki Station and very close to Tokyo / Yokohama. Staff are great, rooms are great, and the facilities are very clean."