"Excellent breakfast variety. Front desk staff are well trained and super helpful. New-ish hotel. Free afternoon tea spread came in handy on rainy days. Special mention to 王姬 for serving us even after we walked in after 5pm closing time. Tour agent at front desk proved most useful. Got Xian Museum ( chinese) guided tour and Tuo Ling camel show ticket at awesome price. "
"as an American, they were extremely accommodating to me and were happy to use translation apps to help get me the information I needed. Room was very nice and the location is great "
"Super mooie accommodatie met ook mooie kamers met fijn bed en goede douche. Drankjes kun je overdag zonder betaling uit de koelkast pakken en er is tevens gratis fruit en kleine snacks. Ook prima ontbijt! Plezierige medewerkers en vlak bij metro station. Dikke 10 voor deze accommodatie!"
"This hotel is very close to 钟楼，鼓楼和回民街。
It’s very close to metro too which makes transportation easier.
Hotel is clean, beautiful.
Will stay in this hotel again next time in town."
"Very kind and helpful staffs, some can speak English. It is around 10 minutes walk from nearest Nanshaomen subway station. We used taxi 2 times and each time their staff helps us wave for a taxi. In front of hotel there is a bus stop which is convenient and cost only CNY1-2. The room is clean and spacious with android tv, wifi and bottled water included. Thanks again for your people hospitality. "
"The hotel shouldn't be rated at 5 stars. I gave it maximum 3.5 stars. The worst thing is about the cleanness wasn't qualified. The carpet was old and smelly. The size of room and bed was small. Location is surrounded with high level shopping mall. Because hotel is situated in high traffic area while the front of hotel build just face to main road so, it was quite noisy and dusty."
"The crown plaza is a beautiful hotel it is so clean food is great staff are lovely and the rates are fantastic Would totally recommend this hotel Justin at the front desk has been so helpful to me there and Binny Chen at the concierge was just great and totally helpful
"
"Very nice, comfortable and clean rooms. Service was excellent from the reception to restaurant but i would like to address especially the kindness of the concierge who was absolutely amazing and helped at any moment of our trip. He is the reason i am writing this review since he has done his work brilliantly and exceeded our expectations in all senses."
"This stay was incredible! Definitely worth the money. The rooms were not only luxurious but also well-stocked and cleaned. The room I had had its own washer and dryer which was amazing. It had a fridge and a kitchen. The staff was helpful, and even spoke enough English to make check-in a seamless process. This hotel was definitely worth the money. "
