This is the best location in Xi’an. I loved it. Terrific staff. I just wish there was instant coffee in the rooms - now there is only tea. But I had a wonderful stay - thank you.
การตอบกลับจาก Xi'an Bell Tower Hotel วันที่ 7 ม.ค. 2020
Distinguished guests: Thank you very much for staying in Xi'an Bell Tower Hotel! We will review our deficiencies from all aspects, improve service quality, and look forward to your next stay!
การตอบกลับจาก Xi'an Bell Tower Hotel วันที่ 18 ธ.ค. 2019
Dear guests! The hotel is located in the hinterland of the city center. It's quiet when it's noisy. It's only five minutes to walk to the bell tower and the wall of Ming Dynasty. We will serve you wholeheartedly and look forward to your coming again!
6/10 พอใช้
ผู้เข้าพักจริง
14 ธ.ค. 2019
ผู้เข้าพักจริง
เข้าพัก 5 คืน, กันยายน 2019
การตอบกลับจาก Xi'an Bell Tower Hotel วันที่ 16 ธ.ค. 2019
Dear guests: Thank you for your comments on Xi'an Bell Tower Hotel. All we have done is to provide excellent guest experience. Welcome to check in again. Have a good trip!
Smelled musty when opened the door. Saw mold on the caulking in the bathroom.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ธันวาคม 2019
การตอบกลับจาก Xi'an Bell Tower Hotel วันที่ 16 ธ.ค. 2019
Dear guests, thank you for staying in the Bell Tower Hotel and commenting. The room you mentioned has taste. I'm very sorry. We have fed back your problems to the management. The management attaches great importance to it and has informed the relevant departments. In the future, we will check each room and remove the smell. Next time you encounter this problem, you can also call our front desk. They will change the room for you. Hope I can help you. Have a nice day.
การตอบกลับจาก Xi'an Bell Tower Hotel วันที่ 16 ธ.ค. 2019
Dear guests, thank you for your affirmation and praise! TheBell Tower Hotel is located in the center of the city, with superior geographical location and convenient shopping spots! Welcome to bell tower hotel again, wish you all the best!
8/10 ดี
ผู้เข้าพักจริง
13 ธ.ค. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ผู้เข้าพักจริง
เข้าพัก 2 คืน, ธันวาคม 2019
การตอบกลับจาก Xi'an Bell Tower Hotel วันที่ 16 ธ.ค. 2019
Dear guests: Thank you for your comments on Xi'an Bell Tower Hotel. All we have done is to provide excellent guest experience. Welcome to check in again. Have a good trip!
The staff tried to serve two customer at the same time so we got really confused as to who they were giving the instruction to. I guess they're used to working at twice the normal speed but it just feels a bit rude to do that.
Otherwise the hotel is okay.
새볔체크인이여서 로비에 대한 후기는 못쓰겟으나 2박을 숙박햇는데 첫날 룸클리어링서비스가 아침 9시에 치우러 와서 매우 별로였음. 화장실이 굉장히 더러움. 노스모킹 룸인데 담배냄새가 많이 남.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, พฤศจิกายน 2019
การตอบกลับจาก Xi'an Bell Tower Hotel วันที่ 10 ธ.ค. 2019
Dear guests, thank you for staying in Xi'an Bell Tower Hotel and commenting. We have fed back to the management about the hygiene problems you mentioned. The management attaches great importance to the problems you mentioned and has informed the relevant departments. After verification, we will train the staff in cleaning again. The foreman will check at any time in the later period to avoid such incidents. I'm very sorry. I hope you can see that We wish you a happy change.
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางกับครอบครัว
2 ธ.ค. 2019
Location very strategic. Near metro station, bus shuttle and all places tourist should visit in Xi An in walking distance such as the oldest and biggest mosque in China, Bell Tower, Drum Tower, Muslim Quaters and shopping complex?
ผู้เข้าพักจริง
เข้าพัก 2 คืน, พฤศจิกายน 2019
การตอบกลับจาก Xi'an Bell Tower Hotel วันที่ 3 ธ.ค. 2019
Dear guests, thank you for your affirmation and praise! Bell Tower Hotel is located in the center of the city, with superior location and convenient transportation. Welcome to bell tower hotel again, wish you all the best!
การตอบกลับจาก Xi'an Bell Tower Hotel วันที่ 1 ธ.ค. 2019
Dear guests, thank you for your affirmation and praise! Bell Tower Hotel is located in the center of the city, with superior location and convenient transportation. Welcome to bell tower hotel again, wish you all the best!
8/10 ดี
ผู้เข้าพักจริง
27 พ.ย. 2019
ผู้เข้าพักจริง
เข้าพัก 2 คืน, พฤศจิกายน 2019
การตอบกลับจาก Xi'an Bell Tower Hotel วันที่ 1 ธ.ค. 2019
Dear guests, thank you for your affirmation and praise! Bell Tower Hotel is located in the center of the city, with superior location and convenient transportation. Welcome to bell tower hotel again, wish you all the best!
การตอบกลับจาก Xi'an Bell Tower Hotel วันที่ 1 ธ.ค. 2019
Dear guests, thank you for your comments! Bell Tower Hotel is located in the center of the city, with superior location and convenient transportation. Welcome to bell tower hotel again, wish you all the best!
4/10 แย่
ผู้เข้าพักจริง
25 พ.ย. 2019
ผู้เข้าพักจริง
เข้าพัก 1 คืน, พฤศจิกายน 2019
การตอบกลับจาก Xi'an Bell Tower Hotel วันที่ 1 ธ.ค. 2019
Dear customers, thank you for choosing to stay in Xi'an Bell Tower Hotel. From your comments, we can see that this stay failed to meet your expectations. I'm very sorry for this, and look forward to coming next time! Wish you a happy life!
การตอบกลับจาก Xi'an Bell Tower Hotel วันที่ 1 ธ.ค. 2019
Dear guest: first of all, thank you for your valuable time to leave your comments here. We are very pleased to see that you are generally satisfied with this stay, and also give your comments. We welcome you to visit our hotel again in the near future and see our improvement!
very close to the metro, airport bus terminus is at the hotel, the room is clean, the staff is very helpful. Though the hotel is a bit worn out, but as a whole an excellent hotel.
GORDON
เข้าพัก 1 คืน, พฤศจิกายน 2019
การตอบกลับจาก Xi'an Bell Tower Hotel วันที่ 21 พ.ย. 2019
Dear guests, thank you for your comments on theBell Tower Totel. Due to the long opening time of the hotel, the facilities and equipment will be a little bit poor. But don't be disappointed. We are going to decorate the hotel one by one in the near future. You will see different changes in the next stay. Have a nice day
Die Lage in der Altstadt am Glockenturm
Frühstück nur mäßig
ผู้เข้าพักจริง
เข้าพัก 10 คืน, พฤศจิกายน 2019
การตอบกลับจาก Xi'an Bell Tower Hotel วันที่ 19 พ.ย. 2019
Dear distinguished guests, thank you for your breakfast question to the Bell Tower Hotel. We will pay attention to breakfast at any time in the future, improve the quality of dishes, and try to meet the needs of each guest. We will pay more attention to these questions in the future work, and strive to bring a perfect experience for each guest!
การตอบกลับจาก Xi'an Bell Tower Hotel วันที่ 25 พ.ย. 2019
Dear guests, thank you for your comments. We are gradually improving the hotel facilities and equipment that you mentioned recently. I hope you can understand that all staff of the Bell Tower Hotel welcome you to visit again and wish you all the best!
10/10 ดีเลิศ
ผู้เข้าพักจริง
11 พ.ย. 2019
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
ผู้เข้าพักจริง
เข้าพัก 3 คืน, ตุลาคม 2019
การตอบกลับจาก Xi'an Bell Tower Hotel วันที่ 11 พ.ย. 2019
Dear guests, thank you for your affirmation and praise! Bell Tower Hotel is located in the center of the city, with superior location and convenient transportation. Welcome to bell tower hotel again, wish you all the best!
การตอบกลับจาก Xi'an Bell Tower Hotel วันที่ 25 พ.ย. 2019
Dear guests, thank you for your affirmation and praise! Bell Tower Hotel is located in the center of the city, with superior location and convenient transportation. Welcome to bell tower hotel again, wish you all the best!
8/10 ดี
ผู้เข้าพักจริง
5 พ.ย. 2019
ผู้เข้าพักจริง
เข้าพัก 3 คืน, พฤศจิกายน 2019
การตอบกลับจาก Xi'an Bell Tower Hotel วันที่ 11 พ.ย. 2019
Dear guests, thank you for your affirmation and praise! Bell Tower Hotel is located in the center of the city, with superior location and convenient transportation. Welcome to bell tower hotel again, wish you all the best!
10/10 ดีเลิศ
MASUMI
5 พ.ย. 2019
MASUMI
เข้าพัก 1 คืน, พฤศจิกายน 2019
6/10 พอใช้
ผู้เข้าพักจริง
5 พ.ย. 2019
ロケーションが抜群。
ผู้เข้าพักจริง
เข้าพัก 5 คืน, ตุลาคม 2019
การตอบกลับจาก Xi'an Bell Tower Hotel วันที่ 25 พ.ย. 2019
Dear guests, thank you for your affirmation and praise! Bell Tower Hotel is located in the center of the city, with superior location and convenient transportation. Welcome to bell tower hotel again, wish you all the best!
8/10 ดี
ผู้เข้าพักจริง
4 พ.ย. 2019
ผู้เข้าพักจริง
เข้าพัก 1 คืน, พฤศจิกายน 2019
การตอบกลับจาก 西安钟楼饭店 วันที่ 4 พ.ย. 2019
Dear guests! Bell Tower Hotel is located in the hinterland of the city center. It's quiet when it's noisy. It's only five minutes to walk to bell drum tower and Ming Dynasty wall. We will serve you wholeheartedly and look forward to your coming again!
Dear guests! Thank you very much for your support and love for the bell tower hotel. I'm very glad that you have given us good comments! In addition to convenient transportation and rich food choices, we hope that every guest staying in the bell tower will have a home like experience. Therefore, we will make unremitting efforts. I wish you and your family good health and all the best! We are looking forward to seeing you again!
Dear guests, thank you for your stay in Xi'an Bell Tower Hotel and your praise and recognition of our service. From the moment you enter the hotel, the hotel service staff will pay attention to all the details of your service at any time, so as to make you feel at home. I hope you can give me more suggestions, and the hotel will make further efforts to improve and perfect the quality. All staff of Bell Tower Hotel are looking forward to your coming again!
Dear guests, thank you for your affirmation and praise! Bell Tower Hotel is located in the center of the city, with superior location and convenient transportation. Welcome to bell tower hotel again, wish you all the best!
The location of this hotel is fantastic! It is steps from the bell tower, drum tower and Muslim quarter. There is so much to do and see right outside the door. It is a short walk to the city wall and the metro is right outside as well. The hotel lobby is beautiful and the staff is friendly and helpful. The rooms are in serious need of updating but the location made it worth while.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ตุลาคม 2019
การตอบกลับจาก 钟楼饭店 วันที่ 28 ต.ค. 2019
Dear guests, thank you for your affirmation and comments! Bell Tower Hotel is located in the center of the city, with superior location and convenient transportation. Welcome to bell tower hotel again, wish you all the best!
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางเพื่อธุรกิจ
25 ต.ค. 2019
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Very convenient location in old down next to Bell Tower!
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ตุลาคม 2019
การตอบกลับจาก 钟楼饭店 วันที่ 28 ต.ค. 2019
Dear guests, the hotel is located in the heart of the city center. It's quiet when it's noisy. It's only two minutes' walk to the bell tower. We will serve you wholeheartedly, look forward to your visit again!
Great central location, busy area. Nice hotel and would stay there again.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, ตุลาคม 2019
การตอบกลับจาก 钟楼饭店 วันที่ 30 ต.ค. 2019
Dear guests, Thank you very much for your support and love for the bell tower hotel. I'm very glad that you have given us good comments! In addition to convenient transportation and rich food choices, we hope that every guest staying in the bell tower will have a home like experience. Therefore, we will make unremitting efforts. I wish you and your family good health and all the best! We are looking forward to seeing you again!
6/10 พอใช้
ผู้เข้าพักจริง
22 ต.ค. 2019
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ผู้เข้าพักจริง
เข้าพัก 2 คืน, ตุลาคม 2019
การตอบกลับจาก 钟楼饭店 วันที่ 28 ต.ค. 2019
Dear guests, thank you for your comments! The bell tower hotel is located in the center of the city, with superior geographical location and convenient shopping spots. Stay in the bell tower hotel to see the night view of the bell tower, which is incomparable to any other hotel!
Dear customers, thank you for choosing to stay in xi 'an bell tower hotel. I can see from your comments that your stay did not meet your expectations. I am very sorry for that. Wish you a happy life!
Distinguished guests: first of all, thank you for taking the time to leave your comments and give your pertinent opinions. We will continue to strengthen the training of staff, improve the quality of service, to bring joy and love to the guests with sincere warm service, also look forward to your next stay in xi 'an bell tower hotel!