โรงแรมใกล้Xcacel-Xcacelito Sanctuary, Tulum

"Algo no tan bien, la chica que nos recibió al principio si muy atenta y todo. Después no estaba en recepción la buscamos por una emergencia que nos pasó y no apareció hasta el día siguiente. (No hubo quien nos atendiera) La alberca poco agradable (sucia) llena de hojas y nada antojable. No venden nada cerca para comer Del 1 al 10….esta 3"

"Always easy to point out the negatives, but they are limited. Often out of pool towels, the ultra all inclusive has some odd exclusions. Just charge a bit more and include everything. Could use pool or beach attendants to avoid people reserving chairs. Cheapens the experience. Invest in big ice cubes for evening cocktails That said, the staff are great. Resort is beautiful. Great location. Food and drink are great. A mix of fun and high end cocktails. Cater very well to allergies. ...

"Cambiar las fundas de las almohadas, al menos pasando un día"

"Fue igual a las fotos! Pero podría hacerse más cómodo en iluminación alrededor de la propiedad "

"Mi experiencia fue absolutamente perfecta. Desde el primer momento todo superó mis expectativas. El lugar es hermoso, muy bien cuidado y con una atención a los detalles que realmente marca la diferencia. El servicio fue excepcional. Todo el equipo fue increíblemente amable, atento y siempre dispuesto a ayudar con una sonrisa. Me hicieron sentir muy bienvenido durante toda mi estancia. La habitación estaba impecable, muy limpia, cómoda y con todo funcionando perfectamente. El ambiente es...

"Boutique charm with excellent management: This hotel has a wonderful boutique vibe and several standout features. The beach is beautiful, with well-maintained palapas and chaise lounges. Unfortunately, we visited during sargassum season; while the staff worked hard to clean the beach, nature ultimately won. We loved that the room had a fan (as we prefer it over AC) and a surprisingly soft, comfortable mattress—a rare find! Communication with Tony, the manager, was quick and very friendly from...

"The house and cenote is beautiful."

"The hacienda was beautiful, with its own cenote and underground river. Tours by David were amazing on site, and his advice for activities, restaurants etc. really enhanced our stay. The restaurant food was excellent - we had breakfast included and also ate one lunch and 2 dinners during our 5 night stay. "

"This was a last minute trip and I must say I had absolutely a WONDERFUL time and sooooo happy I stayed here! The Staff…EVERYONE was so nice, professional, helpful, kind, sweet, and attentive. I slept very well…the bed was very comfortable. Then Matias…he did a video of me that was soooooo beautiful. I mean…I speechless as I came to do absolutely nothing…which is surprising being I always do activities and take pictures. They let me stay a lil longer for my flight. Arranged my transportation to...

"Resort was Amazing !! Food was Amazing !! Staff was second to None!!"

"Everything was perfect! Jesus and his wife (owners) made us feel ar home where you can cook on the patio BBQ, use washer/dryer, … Everything is cleaned and very well take care of!"

"Amazing location, great staff, very clean."

"Algunas partes de las habitaciones y el hotel en genera se ven deterioradas, algo normal al estar a pie de playa, el servicio y la atención por parte del staff fue excelente "

"Unexpectedly, clean and hospitality is amazing"

"Great accommodations! Very relaxing! "

"good"

"Parking easy and secure, hotel is in a peaceful location, quiet and relaxing… "