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"Great property"

"The Palmer House is the ONLY place I will stay when I am in Chicago. I absolutely love the history, the decor, the employees. It has the feeling of being home. It is the type of place where it is welcoming and yet elegant. "

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"The staff was nice. The property was a little outdated. The air conditioner in the room was terribly loud and made it very difficult to get any sleep. I checked out and went to leave and my vehicle had been blocked in by the valet for the restaurant in the hotel. I would’ve had no way to figure it out if it weren’t for another couple trying to check out and leave the parking lot and discovering the same thing. I used SpotHero to pay for parking in a lot the hotel did not own yet the hotels...

"Staff was very good, attentive. The property itself is in a great location, but the room showed some wear and tear - exposed drywall screws holding on bathroom door trim with some paint slapped on it, smelly sink, water damage and peeling paint on inside window sill, visually boring interior that looks like it's from the 1990's"

"The hotel has an amazing vibe and was perfect for walking downtown. Rooms were what you expect from an older building, but the showers were hot and the room was quiet. All in all, a great experience."

"I’ve stayed here multiple times now, and find the staff friendly. I like that you can’t get to your floor without a key, and more importantly they are pet friendly!"

"Lovely hotel, very modern and clean. Had fantastic views from the top floor. We were on floor 28 and the skyline was great. Bed very comfortable and it was expected from a 4* hotel. Chicago is a business city, reminded me of a bar man set as its high rised buildings and slightly darker from the shadows of these buildings. Locally there was a few cafes and coffee shops for easy reach for breakfast "