Search Luxury Hotels in Winchester

"Room was clean and fresh, the bath and sink could do with a bit of refurbishment. Staff friendly and helpful. Easy check in. Breakfast selection very good. Cooked breakfast could of been a little hotter. "

"The entrance and reception area were quite good, it felt as though you had arrived at a nice modern hotel. The receptionist was friendly and check in was speedy. Our room was on the first floor and first impressions of our room were good, spacious, plenty of storage, bathroom ok, tea/coffee and a large tv. However, on closer inspection there were some cleaning issues. The vent on the electric heater didn’t look as though it had been cleaned for ages- discoloured and dusty. The overall appearance of the room was a bit tired, only one bin, in the bathroom, the foot pedal to open it wouldn’t work so I had to open it by hand and it was small and fiddly. The bed was comfortable with good quality bed linen and pillows so we slept ok. Breakfast was quite good although we were kept waiting for the cooked eggs, I think the cook had forgotten to cook them! The bacon was tasty and my husband said the sausage and hash browns were good. As well as having to ask for the eggs, we also had to ask for butter, salt and pepper. The coffee wasn’t that great even though it came from a Lavasso machine and there weren’t enough sugar sachets in a little basket, I took the last 4 the rest were sweepers. The only member of staff on duty in the restaurant, was polite and friendly, he did act quickly when we requested things. We only stayed one night, so my review can only be based on that overnight stay. Our overall feeling about our stay was that it was okay but could have been so much better."

"Staff particularly Lewis on reception were great, really friendly, helpful & attentive Rooms were ok, mine could potentially benefit from a refresh, stains on the carpet and some slight mould in areas in bathroom Felt some of the prices were high £2 for a kitkat, Biggest issue with my stay was the constant noise from the workmen outside, "

"Amazing food, beautiful rooms and balcony views. Enjoyed our complimentary upgrade to the penthouse suite, and where treated like royalty "

"The staff at reception were very friendly at check in and every time we passed. The cleaners were pleasant and helpful plus they did a good job. "

"The corridors, room and swimming pool / sauna areas were terrible. No warnings that the property was undergoing refurbishment. Guest services were rude invading personal space. Communication was poor. Sauna switched off and wasn't advised it takes 15 minutes to heat up."

"Well kept "

"Clean room, lovely staff, gym was ok for a quick session, "

"Friendly staff, hotel in a fantastic central location."