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"Nice clean room. Really big bathroom Very hot but it was a hot evening outside The check-in was weird because we were asked to pay £5 for parking which wasn’t mentioned anywhere in the booking process. Considering it’s a motorway services accommodation, there’s really no choice unless we parachuted in. The hotel should have the honesty to include it in the price at booking."

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."

"Disappointed that the room AC wasn't working and its 28° degrees. We were given just one fan to share between 3 people. 6am we had maintenance man banging on doors for good 15 mins and woke us up,so wasn't a great experience."

"Good location and nice price"

"It was okay to stay in. Having McDonald’s next to the place was handy haha. At the time we went, the lift was out of service which was a pain as we had a toddler and a buggy with bags. Staff were very friendly :)"

"This was such a great family hotel. Family room was spacious and lovely set up. The kids loved the swimming pool (which offered towels which helped with luggage and washing when we got home!). Breakfast had a great selection and of good quality too. Will definitely be staying here again."

"Room was pretty big with a wardrobe and the location was perfect since it is located close to the motorway exit. Parking spaces were there. We had a kettle jug/ coffee/tea/milk and sugar in the room. Bed was okay and we there were towels and hand towels as well. There were two hand wash bottles inside the bathroom and I believe it can be cleaned a little bit more. 2 bed side cupboards were dusty. Wifi is not available and the receptionist mentioned that they removed the TV and they mentioned it...

"Had to click on something to get to this part of the review. Never actually stayed at the hotel, but spoke to a lady called Catherine who was brilliant! We had to cancel due to family commitments, but good old Expedia wouldn’t refund as they said I was too late to do as, but I took out the cancellation cover with them which said I could cancel up to the 3/5, but they thought different. I will never use Expedia again. You need to speak to people not robots!!"

"Upon arrival we were met with loud music what seemed like a soul weekender. There was forewarning regarding this and our room was not ready. We had a child of 8 with us so it was a bit unfair on him. The bathroom had no fascia on the shower temp control and there was mould on the ceiling. The tissue box had no tissues in during our two night stay. The mini fridge was not stocked upon arrival . When I asked if I could see the room before I was paid I was told they needed a managers consent which...

"Hi I stayed 2 nights. With single bedroom. Apartment the room is comfortable good for the price. But the area where my room 368 located is very hot. And I request to the receptionist if they can able to transfer me to other room. But they said is fully booked. But they told me to try to call tomorrow. So the next day morning, on my way to city center. I stop in the receptionist and discuss this issue. And she transfer me to double bedrooms. And I'm so very thankful so overall I had a great stay...

"Hotel nice we have stayed before but room this time had damp walls which were very wet . Carpet hadn’t been hoovered properly"

"Easy check in, parking available for £15 / day, good location for city centre."

"Clean room"

"This is INDUSTRIAL hotel keeping. Useful if you need to be at the Airport overnight, but that's all"

"Staff very helpful and professional"

"As expected for an airport hotel."

"Excellent stay as usual thanks Belinda"

"The steps up to the rooms are quite steep. Room 21 was very small; it is much smaller than any room we’ve stayed in before. Managing two large suitcases required strategic piecemeal unpacking and repacking. The twin beds were comfortable and the air conditioning was excellent."

"Hotel is great location for nearby attractions. Staff where amazing helpful and always available an on hand. There was a wedding party on one of the nights an it made no difference to our stay we could not hear the party or music. The hidden gem here not only the lady who assisted us throughout who was just lovely but the food in restaurant from breakfast to dinner amazing quality and value for money we didnt eat anywhere else. Dont overlook this place grounds to sit in an all needed on site we...

"Lovely 2 night stay, great value via Expedia. Was in the area for a concert at Warwick Arts, visits to Kenilworth Castle and Stoneleigh and proved ideal location. Not at all snooty or stuffy like some country hotels. Clean modern bathroom, comfortable bed, good breakfast, pleasant walks from hotel, well equipped gym. Lots of hotels in this area, glad we chose this one."