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"We booked both rooms with Tower Bridge view but only got one with the view, when asked the staff said that Family Rooms has never had the bridge view so I dont know why they advertised it. The staff were really helpful though. But the cleanliness was below average, very old furnitures, no fridge in any of the rooms, NO Air conditioner and when asked we were provided with small table fans in each room. The Bathroom had no basic amenities at all, over all it was a disappointment. Other than the...

"Good property well located for lots of museums and the royal Albert hall"

"ทำเลที่ตั้งดี ใกล้แหล่งท่องเที่ยว ใกล้ Tube สะอาด"

"Nice and clean but devoid of any atmosphere."

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

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"Great hotel and very reasonable price when I booked. Very clean and comfy."

"The property was clean. Their staff were very nice and helpful. I will definitely refer this place to my friends."

"This is second time I have stayed at this hotel and it does not disappoint. Staff are excellent and do friendly. Food is great, especially the restaurant at night. We paid for executive room and the view was amazing. Only thing that I can say is, it was disappointing to not have access to the executive lounge and then to find out this lounge is only available between 9-5. And still needs to pay extra for. All and all I would still highly recommend and would definitely go back."

"Staff were excellent, but for the price it has limited amenities and the classic rooms are quite small."

"Property was close to transit, no more than a 10 minutes walk and you are close to the water with parks around. The staff were very pleasant and helpful and the room itself was small but very functional. AC was very much welcome as the time was really hot , heat wave while i was there."

"Room was very clean . Small but cleanliness made up for size. Ok for short trip to London . Great location . "

"Close to places I wanted to visit"

"Loved my stay. Will stay there again!"

"Stanza minuscola, letto piccolo per 2 persone, rumore e vibrazioni dei treni che passano a tutte le ore di notte, 1 solo minuscolo comodino, tv solo canali inglesi, aria condizionata puntata contro il letto e senza telecomando, lavandino del bagno grande come quello dei bagni degli aerei, reception dall'altra parte della strada rispetto alle camere, termosifone attaccato al letto, niente frigo, si può aprire una valigia perché non c'è spazio per posizionare la seconda."

"Very nice and very clean hotel in a convenient location. Close to many restaurants and access to a number of busses and trains. The staff were wonderful and very helpful. The superior single room I stayed in was small as compared to US hotel rooms, but was very comfortable."

"Wonderful hotel with a great location! If booking a room, add breakfast to your reservation. I wish we did. Excellent food but pricey if paying out of pocket. Our room here was the best we stayed in while traveling around the UK."