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"The staff was very accommodating and quite respectful. Glad we opted to add breakfast to our stay every morning as it was a nice variety of good food. The only complaint that we had is the phone in our room didn't work for some reason for room service. But either way, it was a great hotel to stay in for London."

"Great hotel, good room (with a fridge which was helpful!), friendly staff and the outdoor area is ever so relaxing."

"ทำเลที่ตั้งดี ใกล้แหล่งท่องเที่ยว ใกล้ Tube สะอาด"

"Nice and clean but devoid of any atmosphere."

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

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"Had a lovely weekend stay with my daughter. The staff were fantastic, and although we arrived a few hours early, our room was already ready. The room was chic, spotless, and comfortable. The location right on Hyde Park was perfect. A wonderful stay, we would definitely return."

"The property was clean. Their staff were very nice and helpful. I will definitely refer this place to my friends."

"This is second time I have stayed at this hotel and it does not disappoint. Staff are excellent and do friendly. Food is great, especially the restaurant at night. We paid for executive room and the view was amazing. Only thing that I can say is, it was disappointing to not have access to the executive lounge and then to find out this lounge is only available between 9-5. And still needs to pay extra for. All and all I would still highly recommend and would definitely go back."

"Lovely hotel in a perfect location near Buckingham Palace. Outstanding service from attentive staff."

"Tutto molto pulito e accogliente ma le stanze sono veramente minuscole e senza finestre, almeno la mia, dalla foto sembrava più spaziosa solo questo è stato un po problematico per il resto tutto apposto personale super gentile e disponibile"

"The staff was very warm and friendly, and the room was very comfortable and clean. Highly recommend!"

"Close to places I wanted to visit"

"Loved my stay. Will stay there again!"

"Stanza minuscola, letto piccolo per 2 persone, rumore e vibrazioni dei treni che passano a tutte le ore di notte, 1 solo minuscolo comodino, tv solo canali inglesi, aria condizionata puntata contro il letto e senza telecomando, lavandino del bagno grande come quello dei bagni degli aerei, reception dall'altra parte della strada rispetto alle camere, termosifone attaccato al letto, niente frigo, si può aprire una valigia perché non c'è spazio per posizionare la seconda."

"Small rooms."

"Wonderful hotel with a great location! If booking a room, add breakfast to your reservation. I wish we did. Excellent food but pricey if paying out of pocket. Our room here was the best we stayed in while traveling around the UK."