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"Extremely friendly staff nice room and bathroom "

"H"

"Clean and tidy hotel. Great location. Only one slight issue not a lot of water pressure on shower"

"I’ve stayed here many times before. In my opinion this is by far the best hotel I’ve stayed in during my visits to Liverpool. It’s in a great location, not too far away from the city centre. Liverpool One is approximately a twenty minute walk away. It’s a nice walk along the dockside. The hotel is lovely and clean and the staff are friendly and really helpful. The rooms are huge with comfortable beds and the facilities are spot on. We sat and had a drink in the bar area and within a few...

"Slept really well. 2nd visit. Perfect location. Thank you kel x"

"Check in staff were friendly and efficient Meals were good value for money The rooms were clean and tidy The pool and the outside garden were excellent for the kids Overall the staff were friendly and helpful Personally couldn’t fault our stay at the Holiday Inn"

"The swimming pool is out of order at the moment. was not notified of this when booking only a couple of days before I arrived. I was allocated room 56. Make sure you don’t get this room unless there is a heatwave. It was so cold that I had to ask to be moved during the night. The radiator does not appear to work in the room. I stayed for 3 nights, two of which had road closures outside the hotel . On the Sunday the road was closed from 7 am to 1 pm so could not leave unless you walked - and...

"We were very unimpressed with the state of the building. We were in a tiny room in the attic with a bathroom that had no air con or extraction or any window that would open. The main room had a single socket that was practicably useful but from which it was impossible to position a fan to point at the beds. The patio area outside had broken glass on it that they seemed oblivious to until we raised it. It was cleared up half an hour later. There was torn wallpaper in one of the corridors....

"Lovely Hotel with very helpful staff. Unfortunately we had a night of no sleep. I informed the hotel that I was celebrating my Mother's 80th Birthday. I paid for a deluxe quadruple room for myself my Mother and my Daughter. The room was pleasant but smaller than images on the website and I feel overpriced for the size of room.Also we were kept awake by wedding guests right outside our window making lots of noise and swearing until the early hours! The hotel jnow my mum was celebratin her 80th...

"Great location Comfy big bed (exec business rm) Air con (though this seemed to be set and we couldn’t programme it to go below 19) Usually quiet Staff go out of their way to give any requests"

"I would definetly stay here again!"

"Outstanding service and amenities…. Perfect position for visiting Liverpool’s sights"

"The location of the hotel was excellent for the train station and town centre The room probably needs updating the bathroom especially had a noisy extractor fan and the bath was flimsy. Lovely spa and breakfast was nice to"

"Excellent location, and a great room for the price. The staff were friendly and helpful too"

"We had the most wonderful stay. The staff were so helpful and friendly. They left a beautiful cake for my birthday! The breakfast was exceptional, nice view of the canal. The hotel smelt amazing and they had all the amenities you will need. I will definitely be staying again."