โรงแรมหรูใน White Plains

"We checked in A water pipe broke No a/c No tv Hallway and hotel smelled terrible No answers when it will be fixed No manager on duty So far no compensation offered me and when I asked they said maybe they will give me 15000 miles for a 3 night stay which cost 60000 miles per night 180000 miles"

"Restaurant is pretty good and overall service is ok."

"Check-in was confusing and poorly organized, which made the start of the stay frustrating. The room itself was fine and comfortable, but the photos on the website were misleading and didn’t match what we saw in person. Overall, an okay room but not the experience we expected."

"In general the hotel was very clean and warm. Parking places are enough to accommodate all the cars of the guests."

"Great place to stay and convenient to cruise terminal."

"Steakhouse was very disappointing but stay was very pleasant!"

"It’s just ok.nothing special Nothing terrible"

"Great"

"Very old school vibe. Everything was clean. Convenient location. Even has retro vending machines."

"Clean room"

"Overall, the hotel is good, the only issue that we had was the check in. The room was not ready by the time we arrived, check in time is 3 pm but by 4 pm is still not ready, We had to leave for a game so we don’t know what time the room was ready since we came back to the hotel late at night but I know another family was waiting for at least two hours and there were few other families waiting as well. Hotel is well maintained, room is clean but need a little update in the bathroom, shower head...

"Maid not perform their job well "

"Great stay!"

"Good location, room was clean and well equipped. It’s still shocking how expensive it is to stay in the area, but the stay was easy and comfortable."