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"Excellent."

"Good location to ports and restaurants. Only 1 elevator working so it was difficult for everyone to get up and down and we had a handicap person with us. We usually had to take the stairs because of this. Our room was very basic."

"Unacceptable hygiene – mold, dirt, and poor maintenance We stayed here for a weekend with our children and were very disappointed with the cleanliness and condition of the room. The bathroom had a strong moldy smell, and there was visible mold on the ceiling, which is completely unacceptable—especially with kids. The overall hygiene was poor. The carpet was very dirty with visible debris along the edges, and the bathroom areas showed clear signs of neglect and buildup. It did not feel clean or...

"Very friendly; good food; good location; comfortable."

"The hotel is beautiful, the staff friendly and efficient, the food was freshly cooked, hot and tasty although the chips too greasy for me, I thoroughly enjoyed the hake, The room was very clean but unfortunately I struggled to sleep in the heat with no air conditioning or even a fan"

"The breakfast was very good nice selection and it was warm and fresh. Our room was basic but had everything we needed and it was clean. The staff were great. I would definitely recommend this hotel."

"Nice place, staff were very good, great bar & outdoor area, top notch breakfast 👍 Would definitely stay again"

"Clean room, breakfast okay."

"Well cooked and well presented breakfast. Room comfortable but was unable to wash or shower this morning as no hot water so a discount was given. Basin was cracked and did not hold water"

"The room was very clean and the staff was lovely"

"Lovely hotel staff polite and friendly checking in, our room was very small and a bit tired looking with some of the fittings looking a bit grubby and tatty and some marks on the wall, The bar and restaurant area were very nice and our breakfast was excellent. I would recommend going for an upgraded room hopefully a bit larger than ours."

"Nice hotel, friendly staff, rooms could do with updating."

"Friendly and very helpful staff throughout, which made everything easy. Good breakfast and dinner, a nice canal-side room, and about as convenient as it gets for the station."

"Having free parking was the icing on the cake. Would definitely book again."