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"Rooms are in need of updating for the price."

"Clean room, polite staff"

"My 2 nd time here .Mostly everything went well but there were some questions about the breakfast that was included but was not clarified earlier until I asked in detail (since the morning of the check out date no breakfast buffet was provided and we had to order not to exceed $US 50 per room ) so eventually we ended up not having to pay more."

"It needs to do more maintenance, the beds were not so comfortable, the room was a bit dirty. And the reception ones are a bit pedantic."

"I liked the bathroom best, new, clean, spacious. The bed was comfy, the room very clean. The staff was super friendly and helpful."

"The room was clean. The staff was friendly."

"Staffing were welcoming and friendly. My issue – the shower had not been properly cleaned as there were short hairs on the shower wall that may have come from a man shaving. Further, the shower was a very slow drain where I was standing in a foot of water. Free parking. Maybe 15 miles from downtown Chicago. On a major street with many fast food eateries."

"Staff were very friendly and accommodating."

"The only negative thing was the toilet in the room leaked at the base so there was constant water in the floor between the toilet and the shower. Other than that, the room was spacious, clean and comfortable. The included buffet breakfast with custom omelet bar was good (except for those potatoes were tasteless and always cold). The included receptionist at night was ok depending on who the bartender was that day (I was there 4 nights). The in-house restaurant portions were huge and the food...

"Completely ghetto hotel, dirty, drug addicts hanging around the lobby. I checked out 5 minutes after entering my room."

"Stayed here for the last 15 years, every time we go to Great America. It's always clean and comfortable, great location close to everything!"

"Clean, friendly personnel"

"Clean room and hotel."

"Me encantó el trato del personal y las habitaciones muy limpias. El ascensor está dañado, pero funcional."