โรงแรมหรูใน เวสต์ฟิลด์

"Disappointing experience . When I informed reception at 6.15 pm that we had no water for the bath or shower I was told there wasn't any maintenance available . So neither I or my wife could have a shower that evening or the next morning ( today ) . On check out I reminded the manager of this problem , but no redress or discount was offered ; until I asked for a discount . Even then the only discount offered was the removal of the service charge on the evening meal ( as this charge was...

"The Hotel/Pub is very clean and has a reasonably extensive food and drinks menu. My room (9) was a little small but as a single occupant, it was very adequate. It had a kettle and all the condiments, including some biscuits. A water jug was also supplied. The staff were very attentive and professional. A quick shout to Amelia who went out of her way to provide perfect customer satisfaction. I have stayed before and will definitely stay again."