โรงแรมใกล้ห้างสรรพสินค้าเวสท์ฟิลด์ เกรท นอร์เทิร์น, คลีฟแลนด์

"Pet friendly. Very nice!"

"Good"

"This property was very run down. The rooms were not clean."

"Friendly staff "

"I would give it 1 star for the quietness, thats all."

"Disgusting!!!! Fell for the reviews and was highly disappointed. Our room had mud along all of the baseboards, to the point you could see the splatter of liquid everywhere. The bedding had stains all over it. The walls were filthy. The blinds were broken and on the floor. There were tums all over the floor. Absolutely disgusting, looks like they only make the bed between stays. We left immediately and found a different hotel. DO NOT BOOK HERE!!!"

"We got the place based on price, and were only passing through for the night. We checked in just fine. Nothing too exciting to report there. The elevator smelled like cigarette smoke, but it was quick and fast. There was music blasting from the pool area, but as soon as we got into our room, it was quiet. I think that was one of the very few positive things about this place: it was really really quiet once you got into the room. The room itself was not swept up. There were some paper shredding...

"Hotel is dated but not bad. Staff was nice friendly lady at the front counter. Weird smell in the lobby but not too bad. Took the elevator to the second floor where our room was and when the doors opened I was taken back by the suffocating smell of cigarettes and fried chicken. If we stayed two nights I probably would have picked up a can of febreeze and left it for them. Our room wasn’t bad, the couch was taped together and there was still a stale chicken/cigarette smell but it was manageable....

"Staff can be so rude "

"The place was very dirty worst place a have ever stayed in bad bad bad place needs to be bulldozed!!!"

"The lift was not working ..:. Be checked in at 1:30 in the afternoon, and they gave us the top most player. Floor asking us to pick up Bags and go over there. We believe this was done because we are from India because we saw people checking in later and getting lower floors There was no shower gel in the bathroom. We have to wait 15 minutes to get the same. Later, the flush broke and nobody came to repair even after multiple reminders"

"If I could rate this hotel a zero star, I would rate it a negative 10. The room was disgusting. Stains on pillow sheets, bedding, towels in bathroom, the floor had crumbs all over it, the dresser had food crumbs, the wall had red stains on them, there was hair in the sheets and handprints on the headboard. The bathroom had a 1/4 roll of toilet paper left and was completely untouched in terms of being cleaned. The window to outside was open, allowing bugs to get in. The housekeeper was pushing...

"I would rate this hotel as the worst I’ve ever been to. I’m always willing to give positive reviews and highlight aspects but the cleaning it was extremely poor! Human hair and steins on the bed sheets and bed towels. They literally just fixed the room without changing any linen at all. Although the staff was friendly and polite! "

"Everything was great except I couldn’t turn the A/C off and my room was too cold. The decor is really cool and check-in staff was great."

"The stay was overall cool. It’s just dingy"

"I"

"I booked this hotel months in advance as I was travelling from another country. The hotel called me the day of my arrival (6 hours before check in) and told me they’re cancelling my room because they over booked the hotel. The person on the phone was extremely rude and gave nothing but attitude towards me while I was trying to figure out my next move as I was in the middle of my travel to this location. Totally unprofessional and would never recommend this hotel to anybody as it’s extremely...

"terrible rooms "