โรงแรมใกล้ไอ-เอ็กซ์ เซ็นเตอร์, คลีฟแลนด์

"Great place to stay! Super clean! Great staff!"

"Disgusting!!!! Fell for the reviews and was highly disappointed. Our room had mud along all of the baseboards, to the point you could see the splatter of liquid everywhere. The bedding had stains all over it. The walls were filthy. The blinds were broken and on the floor. There were tums all over the floor. Absolutely disgusting, looks like they only make the bed between stays. We left immediately and found a different hotel. DO NOT BOOK HERE!!!"

"I would rate this hotel as the worst I’ve ever been to. I’m always willing to give positive reviews and highlight aspects but the cleaning it was extremely poor! Human hair and steins on the bed sheets and bed towels. They literally just fixed the room without changing any linen at all. Although the staff was friendly and polite! "

"Very conveniently located near Baldwin Wallace University. Wonderful FREE breakfast with hot foods, cereals, fruits and breads. Friendly staff who have worked there a long time and are willing to help in a variety of situations. Rooms are large and clean! Great hotel! "

"terrible rooms "

"Good"

"This place is awesome! The hotel is in a very safe location. It looks newer, updated and comfortable. The rooms are very comfortable and luxurious feeling. The bed was extremely comfortable. My only complaint is that I wish the breakfast went later than 9am as we just missed it by the time we made it to the lobby. We would definitely stay here again!"

"Good"

"The Staff was welcoming and friendly! The hotel is in a nice location with lots of places to get coffee and breakfast quickly if you didn't want to eat at the hotel. The room was clean and the kitchen in the room was so useful and nice. I would definitely stay there again with my family."

"Clean room. Friendly front desk. I booked through Expedia and messaged the property twice through Expedia’s messaging- didn’t get an answer. I had to call to clarify if I could check in after midnight."

"Pet friendly. Very nice!"

"Kind people"

"Sonesta sold our room after I reserved and confirmed our room earlier that day. I told them exactly what time we would arrive, and they assured me all was good to go. When I arrived, rude man on phone wouldn’t open door and talked to me through phone (didn’t even see a face) and said manager quit, and when I asked name of person on phone he hung up on me, wouldn’t even open the door for me (even though I called back asking to talk to him about options) and called not one but THREE POLICE squad...

"I wish there was complimentary breakfast."

"The room was fine for the price. It is a little outdated and the walls were scuffed up/paint was chipping. I didn't use the kitchen so I can't speak on that. Things seemed clean enough, but certainly not great. During my second night the fire alarm in the building went off. Another guest had burnt food, and smoke was seeping out of their door. The alarm continued for a good 30-40 minutes. The staff did not respond to this, and it took other guests calling the fire department to get someone to...

"Basic room, clean, and felt safe. The air conditioner was super loud and the curtains did not fit the window properly, so bright light from the outside walkway shined into the room all night. These rooms have outdoor access with no interior hallways. If you are light-sensitive or want extra privacy from people walking by, bring something to clip the curtains together and secure the edges. Overall, it was clean, I felt safe, and the price was right."

"Nice room"

"El lugar está bien limpio y tiene muy buena ubicación cerca del aeropuerto"

"Good staff and family friendly "

"Didn’t know about breakfast. Water pressure too low. Toilet seat too low. Disabled veteran. "