Search Hotels Near I-X Center, Cleveland

"Booked 2 rooms for 1 night and I can guarantee we will never stay again. One room had massive stains all over the beds while just being insanely dirty throughout the whole room! On top of that the heat didnt work causing us to move rooms. The second room had staining on the bed and sheets and was also very dirty throughout the whole room. Rooms did not smell good at all. From the time we walked in until the next morning when we left we did not ceel comfortable at any point. Only positive was the night front desk employee was nice and helpful out side of that there would be zero positives! "

"This is the perfect hotel for early morning flights out of CLE. With breakfast included and a free shuttle to the airport, you really can't go wrong. Everyone is always friendly and welcoming at the front counter, especially Shannon. She goes above and beyond when it comes to customer service. This will always be my go-to. "

"Clean room Exterior door was not accessible with key, gad to go to other end of building"

"Clean room, family friendly location, but the Shuttle driver left me behind even after I told him I would be right back after leaving the hotel keys in the room with my family. "

"Elevators were all out of order and check-in system was down. Had to leave card details at desk to get my room."

"I recently stayed at the Sonesta ES Suites in North Olmsted (Westlake area) and had a solid, functional experience. While there were a few minor letdowns, the overall stay served its purpose well. The Highlights Convenient Location: The biggest draw for me was the location. It was perfectly situated for everywhere I needed to go during my time in Ohio, making my daily commute stress-free. Friendly Service: The staff throughout the hotel were consistently pleasant and helpful. A friendly face at the front desk always makes a difference. Areas for Improvement In-Room Amenities: I wasn’t particularly fond of the coffee provided in the room. If you’re a caffeine enthusiast, you might want to bring your own or plan a stop at a local cafe. The Marketplace: The "cupboard" or marketplace area was a bit of a disappointment. It remained nearly empty and felt pretty bland throughout my entire stay, so don't count on it for a wide variety of snacks or essentials. Final Verdict Despite the small gripes with the coffee and the marketplace selection, it wasn't a terrible stay by any means. Given the convenience and the great service from the team, I would likely stay here again next time I'm in the area."

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"The room wasn’t clean you can see the dust on the floor and when you open the drawers I found pennies and the fridge had food in the fridge and no shower curtains on the tub The microwave didn’t work "

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