"Staying in the castle was an amazing experience. For those that expect modern facilities, please keep in mind that this is a very old castle that has been retrofitted.
I would like a request special recognition to go to Stef and Lorraine, these ladies were warm, welcoming, and just all around wonderful!!! Please recognize them for their warm and generous style! Stef, please keep in touch! We had heard the castle was haunted and our friends traveling with us did experience some ghostly...
"Very friendly and competent staff, lovely breakfast, would recommend this Guesthouse. The room was a little warm as it was very hot weather but otherwise it was a lovely stay!"
"The staff were exceptional. Noticing my birthday they gave me a little bottle of Prosecco. They advised us on how to get around, spoke to us about the area and what to see and do. "
"Stayed with 2 young children and the place was quiet and in a very convenient spot. The breakfast was good with a good continental selection and cereal for the kids, cooked options were great too. Will be staying again when we stay in the area!"
"There were no cocktails to be had At All ! The pillows need changing as they are like bricks and the Showers need a shower mat as it becomes very, very slippery.
This is a shame, because everything else was Great."
"A really lovely place to stay bed rooms great comfy bed , breakfast was so nice and plenty of it manager and stay so friendly like home from home would again with a thought "
"Although some of the decor maybe a little dated, this hotel is is excellent, large rooms, free parking, pub lunch next door at excellent prices. The staff are really nice and helpful."
"The staff made our experience fabulous. Everyone we met was helpful, friendly and accommodating. I am disabled and needed to use a mobility scooter to get around, nothing was too much bother. The first room was difficult to access for me, we informed reception and were seamlessly and quickly moved to another room. The restaurants, expecially Fusion were amazing, the food was some of the best we have had! We celebrated our wedding anniversary and my husbands birthday, we were treated to a...
"The rooms were exceptionally cleaned and well maintained. Staff were friendly. They have an iron and ironing board which is always a bonus. Would highly recommend and will use again. "
"Absolutely fantastic from start to finish. Seamless process. Great parking facilities. Received the warmest of welcomes by their truly dedicated staff. Quality fixtures, fittings and facilities. Lovely shower, ethical toiletries. Really comfortable bed. I honestly cannot recommend Great North Hotel highly enough and can wait to return. 5 star establishment at 3 star prices!! Phenomenal!!"
